Item PJ15217 ERROR DESCRIPTION: HARDWARE:any system with cirrus logic chipset.cl-gd5422/24/26/28 SOFTWARE:CSD FOR "OS2 FOR WINDOWS(XR06300). problem recreation: If customer is runing vga(640x480x16) with os2 for windows and after applying csd xr06300 attempts to change to svga,during selective install for svga and after fonts are loaded from ga diskettes,an error message as ".dsc not found" pups up and process gets broken. COMMENTS: Work around for restoring svga after xr06300. 1- Boot to os2 desktop and Open an os2 window or full screen session and change to c:\os2\install.(c: is os2 boot drive). 2- (A) If you applied service pack using diskettes rather than CDROM At the c:\os2\install type: RSPDSPI /PK:VGA /SK:NONE /S:A:\ /S:C: then insert display diskette#1 from service pack in drive a: and press on enter key and follow the screen. (B) If you applied service pack using CD-ROM; At c:\os2\install type: RSPDSPI /PK:VGA /SK:NONE /S:\Y:\SPZ629\ /T:C: note:Y: is the CD-ROM drive letter. c: is os2 boot drive. 3- Change to os2 sub-directory and if svgadata.pmi and svgadata.err exist,delete them. 4- Do a shut down and re-boot from hard disk. 5- (A) Open an os2 session and create a temporary directory on hard disk. By entering the following command at the "C:\" prompt: md temp (B) Insert system(not display) diskette #1 from "os2 for windows" GA(not service pack)and do as below: (NOTE: if you have 5 1/4 diskettes,use system(not display) diskette#2) c:unpack a:bundle c:\temp (C) cd temp (D) copy psXXX.dsc c:\os2\install\*.* note:xxx is the name of video chipset.** 6- Do selective install for svga using "os2 for windows" ga(using cd-rom or diskettes). (A)-open os2 system icon,open system setup icon,open selectiveinstall icon. (B)-Select primary display and push on OK. (C)-Select "super vga array(svga)" and push on OK. (D)-Push Ok for next screen,too. (E)-on next screen push on install. (F)-On next screen for "source directory": 1-If you have diskettes,push on install button and follow the screen. 2-If you have CD_ROM,push on "change" button and select OS2SE21 sub- directory and then push on install button. NOTE: respond "yes" to all questions. 7- Do a shut down and re-boot(you should be in selected hi-res). 8- Apply service pack again.(this only updates some video related files). ** psxxx refers to: chipset .dsc extention ------------------------------------------------------ for Et4000 pstseng.dsc for s3 pss3.dsc for ati psati.dsc for cirrus logic pscl.dsc for headland HT209 pshead.dsc for trident 8900c pstrid.dsc for western digital pswd.dsc and so on.......