Patch Name: PHSS_22531 Patch Description: s700_800 10.20 OV ITO5.3X NCR Agent Patch A.05.35 Creation Date: 00/11/02 Post Date: 00/11/09 Hardware Platforms - OS Releases: s700: 10.20 s800: 10.20 Products: OpenView IT/Operations 5.3 Filesets: OVOPC-CLT-ENG.OVOPC-NCR-CLT Automatic Reboot?: No Status: General Superseded Critical: No Path Name: /hp-ux_patches/s700_800/10.X/PHSS_22531 Symptoms: PHSS_22531: - ITO agent startup script hangs without end if failure occurs - Setting up a logfile template that uses a dynamic path definition, like: <`echo "/tmp/path with spaces/logfile1.txt"`> This path will be handled as three logfiles: - /tmp/path - with - spaces/logfile1.txt - RPC template distribution fails if too many ( > ~70) templates are distributed. - In NAT environments the distribution does not work when an IP address is set for the system that does not physically exists on any of its network cards. PHSS_21048: - Some NCR hardware platforms are not supported: (41xx,43xx,44xx,47xx) - After successful installation Agents are not running. PHSS_20520: - Control Agent deregistered at llbd on NCR boxes Defect Description: PHSS_22531: check the list of the symptoms PHSS_21048: - Installation scripts are not checking for these (41xx,43xx,44xx,47xx) hardware types, so they are not recognized as NCR hardware. - Installation check for running DCE processes matches all processes ending with 'rpcd' Resolution: - Installations scripts are now updated with these new hardware types (41xx,43xx,44xx,47xx) so they are now recognized as NCR hardware. - Installation script checking procedure is now improved so that only exact processes are detected. PHSS_20520: - Control Agent stop responding to requests from Mgmt Server Resolution: - Fixed Control agent registration problems SR: H555000268 B555007898 B555007439 B555007233 B555007187 B555006078 8606141434 8606124616 Patch Files: /var/opt/OV/share/databases/OpC/mgd_node/vendor/ncr/3000/ unix/A.05.35/RPC_NCS/opc_pkg.Z /var/opt/OV/share/databases/OpC/mgd_node/vendor/ncr/3000/ unix/A.05.35/RPC_NCS/install/opcrclchk /var/opt/OV/share/databases/OpC/mgd_node/vendor/ncr/3000/ unix/A.05.35/RPC_NCS/install/opcrdschk /var/opt/OV/share/databases/OpC/mgd_node/vendor/ncr/3000/ unix/A.05.35/RPC_NCS/install/opcrndchk /var/opt/OV/share/databases/OpC/mgd_node/vendor/ncr/3000/ unix/A.05.35/RPC_NCS/install/opcroschk /var/opt/OV/share/databases/OpC/mgd_node/vendor/ncr/3000/ unix/A.05.35/RPC_NCS/install/opcrverchk /var/opt/OV/share/databases/OpC/mgd_node/vendor/ncr/3000/ unix/A.05.35/RPC_NCS/install/opcrinst /var/opt/OV/share/databases/OpC/mgd_node/vendor/ncr/3000/ unix/A.05.35/RPC_NCS/install/opcnsl /var/opt/OV/share/databases/OpC/mgd_node/vendor/ncr/3000/ unix/A.05.35/RPC_NCS/monitor/ana_disk.sh.Z /var/opt/OV/share/databases/OpC/mgd_node/vendor/ncr/3000/ unix/A.05.35/RPC_NCS/monitor/cpu_mon.sh.Z /var/opt/OV/share/databases/OpC/mgd_node/vendor/ncr/3000/ unix/A.05.35/RPC_NCS/monitor/disk_mon.sh.Z /var/opt/OV/share/databases/OpC/mgd_node/vendor/ncr/3000/ unix/A.05.35/RPC_NCS/monitor/last_logs.sh.Z /var/opt/OV/share/databases/OpC/mgd_node/vendor/ncr/3000/ unix/A.05.35/RPC_NCS/monitor/mailq_l.sh.Z /var/opt/OV/share/databases/OpC/mgd_node/vendor/ncr/3000/ unix/A.05.35/RPC_NCS/monitor/perf_alxp.sh.Z /var/opt/OV/share/databases/OpC/mgd_node/vendor/ncr/3000/ unix/A.05.35/RPC_NCS/monitor/proc_mon.sh.Z /var/opt/OV/share/databases/OpC/mgd_node/vendor/ncr/3000/ unix/A.05.35/RPC_NCS/monitor/sh_procs.sh.Z /var/opt/OV/share/databases/OpC/mgd_node/vendor/ncr/3000/ unix/A.05.35/RPC_NCS/monitor/swap_mon.sh.Z /var/opt/OV/share/databases/OpC/mgd_node/vendor/ncr/3000/ unix/A.05.35/RPC_NCS/monitor/vp_chk.sh.Z /var/opt/OV/share/databases/OpC/mgd_node/vendor/ncr/3000/ unix/A.05.35/RPC_NCS/monitor/mwa_read.sh.Z /var/opt/OV/share/databases/OpC/mgd_node/vendor/ncr/3000/ unix/A.05.35/RPC_NCS/monitor/opcfwtmp.Z /var/opt/OV/share/databases/OpC/mgd_node/vendor/ncr/3000/ unix/A.05.35/RPC_NCS/actions/mailq_pr.sh.Z /var/opt/OV/share/databases/OpC/mgd_node/vendor/ncr/3000/ unix/A.05.35/RPC_NCS/actions/st_inetd.sh.Z /var/opt/OV/share/databases/OpC/mgd_node/vendor/ncr/3000/ unix/A.05.35/RPC_NCS/actions/st_mail.sh.Z /var/opt/OV/share/databases/OpC/mgd_node/vendor/ncr/3000/ unix/A.05.35/RPC_NCS/actions/pv.sh.Z /var/opt/OV/share/databases/OpC/mgd_node/vendor/ncr/3000/ unix/A.05.35/RPC_NCS/actions/itogpm.sh.Z /var/opt/OV/share/databases/OpC/mgd_node/vendor/ncr/3000/ unix/A.05.35/RPC_NCS/cmds/opcdf.Z /var/opt/OV/share/databases/OpC/mgd_node/vendor/ncr/3000/ unix/A.05.35/RPC_NCS/cmds/opclpst.Z /var/opt/OV/share/databases/OpC/mgd_node/vendor/ncr/3000/ unix/A.05.35/RPC_NCS/cmds/opcps.Z /var/opt/OV/share/databases/OpC/mgd_node/vendor/ncr/3000/ unix/AgentPlatform /opt/OV/OpC/examples/progs/Makef.ncr what(1) Output: /var/opt/OV/share/databases/OpC/mgd_node/vendor/ncr/3000/ unix/A.05.35/RPC_NCS/opc_pkg.Z: None /var/opt/OV/share/databases/OpC/mgd_node/vendor/ncr/3000/ unix/A.05.35/RPC_NCS/install/opcrclchk: HP OpenView IT/Operations A.05.35 (10/18/00) /var/opt/OV/share/databases/OpC/mgd_node/vendor/ncr/3000/ unix/A.05.35/RPC_NCS/install/opcrdschk: HP OpenView IT/Operations A.05.35 (10/18/00) /var/opt/OV/share/databases/OpC/mgd_node/vendor/ncr/3000/ unix/A.05.35/RPC_NCS/install/opcrndchk: HP OpenView IT/Operations A.05.35 (10/18/00) /var/opt/OV/share/databases/OpC/mgd_node/vendor/ncr/3000/ unix/A.05.35/RPC_NCS/install/opcroschk: HP OpenView IT/Operations A.05.35 (10/18/00) /var/opt/OV/share/databases/OpC/mgd_node/vendor/ncr/3000/ unix/A.05.35/RPC_NCS/install/opcrverchk: HP OpenView IT/Operations A.05.35 (10/18/00) /var/opt/OV/share/databases/OpC/mgd_node/vendor/ncr/3000/ unix/A.05.35/RPC_NCS/install/opcrinst: HP OpenView IT/Operations A.05.35 (10/18/00) /var/opt/OV/share/databases/OpC/mgd_node/vendor/ncr/3000/ unix/A.05.35/RPC_NCS/install/opcnsl: HP OpenView IT/Operations A.05.35 (10/18/00) SCDE Version 03.03.00 SCDE Version 03.03.00 SCDE Version 03.03.00 :stdio.h 9.1.1.3 :types.h 23.1.1.6 :mplock.h 23.1.1.3 ./sccs/NSTSRC/relmp/OS2.00.00/usr/src/uts/i386/sys/i pl.h:ipl.h 1.1 head.sys:sys/ipl.h 1.1.2.1 ./sccs/NSTSRC/relmp/OS2.00.00/usr/src/uts/i386/sys/m p/locksave.h:locksave.h 1.1 :select.h 23.1.1.2 :time.h 23.1.1.2 /sccs/NSTSRC/relmp/OS2.00.02/usr/src/uts/i386/sys/db t/t_map.h:t_map.h 1.1 :time.h 9.1.1.3 :socket.h 23.1.1.4 :uio.h 23.1.1.2 ./sccs/NSTSRC/relmp/OS2.00.00/usr/src/uts/i386/sys/n etconfig.h:netconfig.h 1.1 head.sys:sys/netconfig.h 1.4.4.1 ./sccs/NSTSRC/relmp/OS2.00.00/usr/src/uts/i386/sys/s ockio.h:sockio.h 1.1 head.sys:sys/sockio.h 1.8.2.1 ./sccs/NSTSRC/relmp/OS2.00.00/usr/src/uts/i386/sys/i occom.h:ioccom.h 1.1 head.sys:sys/ioccom.h 1.4.4.1 :stream.h 23.1.1.2 :vnode.h 23.1.1.3 :mac.h 23.1.1.2 :seg_enum.h 23.1.1.2 :resource.h 23.1.1.2 :poll.h 23.1.1.2 ./sccs/NSTSRC/relmp/OS2.00.00/usr/src/uts/i386/sys/s trmdep.h:strmdep.h 1.1 head.sys:sys/strmdep.h 1.3.6.1 :cred.h 23.1.1.2 :mptypes.h 23.1.1.2 :byteorder.h 23.1.1.2 :mpmacros.h 23.1.1.2 :param.h 23.1.1.2 ./sccs/NSTSRC/relmp/OS2.00.00/usr/src/uts/i386/sys/f s/s5param.h:s5param.h 1.1 head.sys:sys/fs/s5param.h 11.6.7.1 SCDE Version 03.03.00 SCDE Version 03.03.00 SCDE Version 03.03.00 SCDE Version 03.03.00 SCDE Version 03.03.00 SCDE Version 03.03.00 SCDE Version 03.03.00 SCDE Version 03.03.00 SCDE Version 03.03.00 SCDE Version 03.03.00 SCDE Version 03.03.00 SCDE Version 03.03.00 SCDE Version 03.03.00 SCDE Version 03.03.00 SCDE Version 03.03.00 SCDE Version 03.03.00 SCDE Version 03.03.00 SCDE Version 03.03.00 SCDE Version 03.03.00 /var/opt/OV/share/databases/OpC/mgd_node/vendor/ncr/3000/ unix/A.05.35/RPC_NCS/monitor/ana_disk.sh.Z: None /var/opt/OV/share/databases/OpC/mgd_node/vendor/ncr/3000/ unix/A.05.35/RPC_NCS/monitor/cpu_mon.sh.Z: None /var/opt/OV/share/databases/OpC/mgd_node/vendor/ncr/3000/ unix/A.05.35/RPC_NCS/monitor/disk_mon.sh.Z: None /var/opt/OV/share/databases/OpC/mgd_node/vendor/ncr/3000/ unix/A.05.35/RPC_NCS/monitor/last_logs.sh.Z: None /var/opt/OV/share/databases/OpC/mgd_node/vendor/ncr/3000/ unix/A.05.35/RPC_NCS/monitor/mailq_l.sh.Z: None /var/opt/OV/share/databases/OpC/mgd_node/vendor/ncr/3000/ unix/A.05.35/RPC_NCS/monitor/perf_alxp.sh.Z: None /var/opt/OV/share/databases/OpC/mgd_node/vendor/ncr/3000/ unix/A.05.35/RPC_NCS/monitor/proc_mon.sh.Z: None /var/opt/OV/share/databases/OpC/mgd_node/vendor/ncr/3000/ unix/A.05.35/RPC_NCS/monitor/sh_procs.sh.Z: None /var/opt/OV/share/databases/OpC/mgd_node/vendor/ncr/3000/ unix/A.05.35/RPC_NCS/monitor/swap_mon.sh.Z: None /var/opt/OV/share/databases/OpC/mgd_node/vendor/ncr/3000/ unix/A.05.35/RPC_NCS/monitor/vp_chk.sh.Z: None /var/opt/OV/share/databases/OpC/mgd_node/vendor/ncr/3000/ unix/A.05.35/RPC_NCS/monitor/mwa_read.sh.Z: None /var/opt/OV/share/databases/OpC/mgd_node/vendor/ncr/3000/ unix/A.05.35/RPC_NCS/monitor/opcfwtmp.Z: None /var/opt/OV/share/databases/OpC/mgd_node/vendor/ncr/3000/ unix/A.05.35/RPC_NCS/actions/mailq_pr.sh.Z: None /var/opt/OV/share/databases/OpC/mgd_node/vendor/ncr/3000/ unix/A.05.35/RPC_NCS/actions/st_inetd.sh.Z: None /var/opt/OV/share/databases/OpC/mgd_node/vendor/ncr/3000/ unix/A.05.35/RPC_NCS/actions/st_mail.sh.Z: None /var/opt/OV/share/databases/OpC/mgd_node/vendor/ncr/3000/ unix/A.05.35/RPC_NCS/actions/pv.sh.Z: None /var/opt/OV/share/databases/OpC/mgd_node/vendor/ncr/3000/ unix/A.05.35/RPC_NCS/actions/itogpm.sh.Z: None /var/opt/OV/share/databases/OpC/mgd_node/vendor/ncr/3000/ unix/A.05.35/RPC_NCS/cmds/opcdf.Z: None /var/opt/OV/share/databases/OpC/mgd_node/vendor/ncr/3000/ unix/A.05.35/RPC_NCS/cmds/opclpst.Z: None /var/opt/OV/share/databases/OpC/mgd_node/vendor/ncr/3000/ unix/A.05.35/RPC_NCS/cmds/opcps.Z: None /var/opt/OV/share/databases/OpC/mgd_node/vendor/ncr/3000/ unix/AgentPlatform: None /opt/OV/OpC/examples/progs/Makef.ncr: None cksum(1) Output: 1898430651 2012353 /var/opt/OV/share/databases/OpC/mgd_node/ vendor/ncr/3000/unix/A.05.35/RPC_NCS/opc_pkg.Z 1707576882 27107 /var/opt/OV/share/databases/OpC/mgd_node/ vendor/ncr/3000/unix/A.05.35/RPC_NCS/install/ opcrclchk 754237390 28315 /var/opt/OV/share/databases/OpC/mgd_node/ vendor/ncr/3000/unix/A.05.35/RPC_NCS/install/ opcrdschk 820177206 6142 /var/opt/OV/share/databases/OpC/mgd_node/ vendor/ncr/3000/unix/A.05.35/RPC_NCS/install/ opcrndchk 3561225691 6111 /var/opt/OV/share/databases/OpC/mgd_node/ vendor/ncr/3000/unix/A.05.35/RPC_NCS/install/ opcroschk 1890514482 28213 /var/opt/OV/share/databases/OpC/mgd_node/ vendor/ncr/3000/unix/A.05.35/RPC_NCS/install/ opcrverchk 453169101 102019 /var/opt/OV/share/databases/OpC/mgd_node/ vendor/ncr/3000/unix/A.05.35/RPC_NCS/install/ opcrinst 3316298457 9632 /var/opt/OV/share/databases/OpC/mgd_node/ vendor/ncr/3000/unix/A.05.35/RPC_NCS/install/opcnsl 2831416353 2554 /var/opt/OV/share/databases/OpC/mgd_node/ vendor/ncr/3000/unix/A.05.35/RPC_NCS/monitor/ ana_disk.sh.Z 2289629819 5951 /var/opt/OV/share/databases/OpC/mgd_node/ vendor/ncr/3000/unix/A.05.35/RPC_NCS/monitor/ cpu_mon.sh.Z 2273822015 5946 /var/opt/OV/share/databases/OpC/mgd_node/ vendor/ncr/3000/unix/A.05.35/RPC_NCS/monitor/ disk_mon.sh.Z 875113131 5832 /var/opt/OV/share/databases/OpC/mgd_node/ vendor/ncr/3000/unix/A.05.35/RPC_NCS/monitor/ last_logs.sh.Z 239154074 5827 /var/opt/OV/share/databases/OpC/mgd_node/ vendor/ncr/3000/unix/A.05.35/RPC_NCS/monitor/ mailq_l.sh.Z 2359623570 3154 /var/opt/OV/share/databases/OpC/mgd_node/ vendor/ncr/3000/unix/A.05.35/RPC_NCS/monitor/ perf_alxp.sh.Z 3806415557 5961 /var/opt/OV/share/databases/OpC/mgd_node/ vendor/ncr/3000/unix/A.05.35/RPC_NCS/monitor/ proc_mon.sh.Z 2943211296 5408 /var/opt/OV/share/databases/OpC/mgd_node/ vendor/ncr/3000/unix/A.05.35/RPC_NCS/monitor/ sh_procs.sh.Z 2947709045 5715 /var/opt/OV/share/databases/OpC/mgd_node/ vendor/ncr/3000/unix/A.05.35/RPC_NCS/monitor/ swap_mon.sh.Z 1318275447 5667 /var/opt/OV/share/databases/OpC/mgd_node/ vendor/ncr/3000/unix/A.05.35/RPC_NCS/monitor/ vp_chk.sh.Z 926427535 5826 /var/opt/OV/share/databases/OpC/mgd_node/ vendor/ncr/3000/unix/A.05.35/RPC_NCS/monitor/ mwa_read.sh.Z 3093173885 7756 /var/opt/OV/share/databases/OpC/mgd_node/ vendor/ncr/3000/unix/A.05.35/RPC_NCS/monitor/ opcfwtmp.Z 1517568685 2531 /var/opt/OV/share/databases/OpC/mgd_node/ vendor/ncr/3000/unix/A.05.35/RPC_NCS/actions/ mailq_pr.sh.Z 584755427 2710 /var/opt/OV/share/databases/OpC/mgd_node/ vendor/ncr/3000/unix/A.05.35/RPC_NCS/actions/ st_inetd.sh.Z 3367517322 2680 /var/opt/OV/share/databases/OpC/mgd_node/ vendor/ncr/3000/unix/A.05.35/RPC_NCS/actions/ st_mail.sh.Z 2338375960 5764 /var/opt/OV/share/databases/OpC/mgd_node/ vendor/ncr/3000/unix/A.05.35/RPC_NCS/actions/pv.sh.Z 3352466661 1373 /var/opt/OV/share/databases/OpC/mgd_node/ vendor/ncr/3000/unix/A.05.35/RPC_NCS/actions/ itogpm.sh.Z 3751419676 319 /var/opt/OV/share/databases/OpC/mgd_node/ vendor/ncr/3000/unix/A.05.35/RPC_NCS/cmds/opcdf.Z 2050882740 384 /var/opt/OV/share/databases/OpC/mgd_node/ vendor/ncr/3000/unix/A.05.35/RPC_NCS/cmds/opclpst.Z 1986543269 395 /var/opt/OV/share/databases/OpC/mgd_node/ vendor/ncr/3000/unix/A.05.35/RPC_NCS/cmds/opcps.Z 2873274253 4335 /var/opt/OV/share/databases/OpC/mgd_node/ vendor/ncr/3000/unix/AgentPlatform 2799768840 1654 /opt/OV/OpC/examples/progs/Makef.ncr Patch Conflicts: None Patch Dependencies: None Hardware Dependencies: None Other Dependencies: None Supersedes: PHSS_20520 PHSS_21048 Equivalent Patches: PHSS_22532: s700: 11.00 s800: 11.00 Patch Package Size: 2370 KBytes Installation Instructions: Please review all instructions and the Hewlett-Packard SupportLine User Guide or your Hewlett-Packard support terms and conditions for precautions, scope of license, restrictions, and, limitation of liability and warranties, before installing this patch. ------------------------------------------------------------ 1. Back up your system before installing a patch. 2. Login as root. 3. Copy the patch to the /tmp directory. 4. Move to the /tmp directory and unshar the patch: cd /tmp sh PHSS_22531 5a. For a standalone system, run swinstall to install the patch: swinstall -x autoreboot=true -x match_target=true \ -s /tmp/PHSS_22531.depot By default swinstall will archive the original software in /var/adm/sw/patch/PHSS_22531. If you do not wish to retain a copy of the original software, you can create an empty file named /var/adm/sw/patch/PATCH_NOSAVE. WARNING: If this file exists when a patch is installed, the patch cannot be deinstalled. Please be careful when using this feature. It is recommended that you move the PHSS_22531.text file to /var/adm/sw/patch for future reference. To put this patch on a magnetic tape and install from the tape drive, use the command: dd if=/tmp/PHSS_22531.depot of=/dev/rmt/0m bs=2k Special Installation Instructions: BEFORE LOADING THIS PATCH... o You may use this patch with the following official ITO release: A.05.30 o DO NOT use this patch with older releases of ITO, for example versions A.05.00 or A.05.11. o This patch provides the HP OV IT/Operations Intelligent Agent to be used with a ITO A.05.30 Management Server system. (A) Patch Installation Instructions ------------------------------- (A1) Install the patch, following the standard installation instructions. ------------------------------------------------------ NOTE: For backing up the system before installing a patch, you may use opc_backup(1m). NOTE: MAKE SURE THAT NO AGENT OF THE PLATFORM ADDRESSED BY THIS PATCH IS DISTRIBUTED (either from the ITO Administrator's GUI or from command line using inst.sh) WHILE RUNNING SWINSTALL. NOTE: Don't be afraid of the '-x autoreboot=true' option above. There won't be a reboot due to this ITO patch. You can skip this option if you like. NOTE: This patch must be installed on the ITO Management Server system, NOT on an ITO Managed Node directly. Changes will take effect on managed nodes by means of ITO Software Distribution (using 'Force Update' if there is already an agent installed on the managed node). See chapter 2 of the ITO Administrator's Reference manual for more information. (B) Patch Deinstallation Instructions --------------------------------- (B1) To deinstall the patch PHSS_22531 run swremove: NOTE: MAKE SURE THAT NO AGENT OF THE PLATFORM ADDRESSED BY THIS PATCH IS DISTRIBUTED (either from the ITO Administrator's GUI or from command line using inst.sh) WHILE RUNNING SWREMOVE. # swremove PHSS_22531