Patch Name: PHSS_17356 Patch Description: s700_800 10.X OV ITO4.0X HP-UX 11.x Agent Patch Creation Date: 99/01/20 Post Date: 99/01/26 Warning: 99/02/26 - This Critical Warning has been issued by HP. - The ITO HP-UX 11.X agent in PHSS_17356 causes ITA agents, and potentially other integrated applications, to abort. The agent software in PHSS_17356 was built on HP-UX 11.00 and thus causes unpredictable behavior of applications linked on HP-UX 10.X releases. - The problem also exists in superseding patch PHSS_17501. - If this behavior is experienced with applications integrated with the ITO HP-UX 11.X agent, HP recommends that PHSS_17356 and PHSS_17501 be removed from the ITO Management Server, PHSS_15675 be installed on the ITO Management Server, and that the ITO HP-UX 11.X agent be pushed to the HP-UX 11.X clients. - HP also recommends that PHSS_17356 and PHSS_17501 be removed from any software depots that may be used to install patches on ITO Management Servers that have HP-UX 11.X clients integrated with other applications. PHSS_15675 should be maintained in these depots until a replacement patch is available. Hardware Platforms - OS Releases: s700: 10.00 10.01 10.10 10.20 s800: 10.00 10.01 10.10 10.20 Products: OpenView IT/Operations 4.0 Filesets: OVOPC-CLT.OVOPC-UX11-CLT Automatic Reboot?: No Status: General Superseded With Warnings Critical: No Path Name: /hp-ux_patches/s700_800/10.X/PHSS_17356 Symptoms: PHSS_17356: - after a failed subagent installation transfer the next try has a problem because a leftover temporary file could not be overwritten - trap interceptor may generate OpC30-204 during system reboot because the ITO agent is shut down after pmd. This is due to a wrong naming of the /sbin/rc2.d/*opcagt startup scripts: should be three digits - leading '0' missing - opcmsg(3) behaves inconsistently if agent is not running: sometimes it queues the message instead of discarding it as the return code OPC_ERR_NO_AGENT suggests. - agent refuses to start after manual installation because default communication type setting was not set by the opcactivate script - opcmon '-object' and '-option' options and 'duration' in conditions do not work together - opcacta aborts when opctranm is used with certain jobfile settings - memory leaks in trap interceptor - OPC_TRACE_TRUNC FALSE for suppressed messages does not work - Error during subagent installation transfer (OpC40-745) due to short/long hostname checking problems PHSS_15675: - The <$MSG_ID> variable is not set correctly in monitor conditions. - Agent reinstallation does not work from remote SD depot. - Scheduled actions are scheduled for the following month if weekday is specified. - Deinstallation of agent leaves files on system but no SD error messages. - Usage of the opcmsg() API may cause the application to abort. - Message agent sometimes stays in the buffering state forever. - The opcfwtmp command returns UTC time instead of local time. - The logfile encapsulator might coredump when tracing is turned on and very long messages are generated. - The logfile encapsulator suddenly starts growing to the kernel limit and coredumps. PHSS_13550: - changed hp/s700/hp-ux11 platform number PHSS_13027: - Adds support for HP-UX 11.00 for IT/Operations 4.0X Defect Description: PHSS_17356: check the list of the symptoms Resolution: check the list of the symptoms PHSS_15675: check the list of the symptoms PHSS_13550: check the list of the symptoms PHSS_13027: check the list of the symptoms SR: 1653272344 5003396960 1653259317 Patch Files: /opt/OV/OpC/examples/progs/Makef.hpux11 /var/opt/OV/share/databases/OpC/mgd_node/vendor/hp/s700/ hp-ux11/A.04.12/RPC_DCE_TCP/opc_pkg.Z /var/opt/OV/share/databases/OpC/mgd_node/vendor/hp/s700/ hp-ux11/A.04.12/RPC_DCE_TCP/install/opcrclchk /var/opt/OV/share/databases/OpC/mgd_node/vendor/hp/s700/ hp-ux11/A.04.12/RPC_DCE_TCP/install/opcrdschk /var/opt/OV/share/databases/OpC/mgd_node/vendor/hp/s700/ hp-ux11/A.04.12/RPC_DCE_TCP/install/opcrndchk /var/opt/OV/share/databases/OpC/mgd_node/vendor/hp/s700/ hp-ux11/A.04.12/RPC_DCE_TCP/install/opcroschk /var/opt/OV/share/databases/OpC/mgd_node/vendor/hp/s700/ hp-ux11/A.04.12/RPC_DCE_TCP/install/opcrverchk /var/opt/OV/share/databases/OpC/mgd_node/vendor/hp/s700/ hp-ux11/A.04.12/RPC_DCE_TCP/install/opcrinst /var/opt/OV/share/databases/OpC/mgd_node/vendor/hp/s700/ hp-ux11/A.04.12/RPC_DCE_TCP/monitor/ana_disk.sh.Z /var/opt/OV/share/databases/OpC/mgd_node/vendor/hp/s700/ hp-ux11/A.04.12/RPC_DCE_TCP/monitor/cpu_mon.sh.Z /var/opt/OV/share/databases/OpC/mgd_node/vendor/hp/s700/ hp-ux11/A.04.12/RPC_DCE_TCP/monitor/disk_mon.sh.Z /var/opt/OV/share/databases/OpC/mgd_node/vendor/hp/s700/ hp-ux11/A.04.12/RPC_DCE_TCP/monitor/last_logs.sh.Z /var/opt/OV/share/databases/OpC/mgd_node/vendor/hp/s700/ hp-ux11/A.04.12/RPC_DCE_TCP/monitor/mailq_l.sh.Z /var/opt/OV/share/databases/OpC/mgd_node/vendor/hp/s700/ hp-ux11/A.04.12/RPC_DCE_TCP/monitor/perf_alxp.sh.Z /var/opt/OV/share/databases/OpC/mgd_node/vendor/hp/s700/ hp-ux11/A.04.12/RPC_DCE_TCP/monitor/proc_mon.sh.Z /var/opt/OV/share/databases/OpC/mgd_node/vendor/hp/s700/ hp-ux11/A.04.12/RPC_DCE_TCP/monitor/sh_procs.sh.Z /var/opt/OV/share/databases/OpC/mgd_node/vendor/hp/s700/ hp-ux11/A.04.12/RPC_DCE_TCP/monitor/swap_mon.sh.Z /var/opt/OV/share/databases/OpC/mgd_node/vendor/hp/s700/ hp-ux11/A.04.12/RPC_DCE_TCP/monitor/vp_chk.sh.Z /var/opt/OV/share/databases/OpC/mgd_node/vendor/hp/s700/ hp-ux11/A.04.12/RPC_DCE_TCP/monitor/mwa_read.sh.Z /var/opt/OV/share/databases/OpC/mgd_node/vendor/hp/s700/ hp-ux11/A.04.12/RPC_DCE_TCP/monitor/dist_mon.sh.Z /var/opt/OV/share/databases/OpC/mgd_node/vendor/hp/s700/ hp-ux11/A.04.12/RPC_DCE_TCP/monitor/mondbfile.sh.Z /var/opt/OV/share/databases/OpC/mgd_node/vendor/hp/s700/ hp-ux11/A.04.12/RPC_DCE_TCP/monitor/opcfwtmp.Z /var/opt/OV/share/databases/OpC/mgd_node/vendor/hp/s700/ hp-ux11/A.04.12/RPC_DCE_TCP/monitor/opcnprcs.Z /var/opt/OV/share/databases/OpC/mgd_node/vendor/hp/s700/ hp-ux11/A.04.12/RPC_DCE_TCP/actions/mailq_pr.sh.Z /var/opt/OV/share/databases/OpC/mgd_node/vendor/hp/s700/ hp-ux11/A.04.12/RPC_DCE_TCP/actions/st_inetd.sh.Z /var/opt/OV/share/databases/OpC/mgd_node/vendor/hp/s700/ hp-ux11/A.04.12/RPC_DCE_TCP/actions/st_mail.sh.Z /var/opt/OV/share/databases/OpC/mgd_node/vendor/hp/s700/ hp-ux11/A.04.12/RPC_DCE_TCP/actions/pv.sh.Z /var/opt/OV/share/databases/OpC/mgd_node/vendor/hp/s700/ hp-ux11/A.04.12/RPC_DCE_TCP/actions/dist_del.sh.Z /var/opt/OV/share/databases/OpC/mgd_node/vendor/hp/s700/ hp-ux11/A.04.12/RPC_DCE_TCP/actions/itogpm.sh.Z /var/opt/OV/share/databases/OpC/mgd_node/vendor/hp/s700/ hp-ux11/A.04.12/RPC_DCE_TCP/cmds/opcdf.Z /var/opt/OV/share/databases/OpC/mgd_node/vendor/hp/s700/ hp-ux11/A.04.12/RPC_DCE_TCP/cmds/opclpst.Z /var/opt/OV/share/databases/OpC/mgd_node/vendor/hp/s700/ hp-ux11/A.04.12/RPC_DCE_TCP/cmds/opcps.Z /var/opt/OV/share/databases/OpC/mgd_node/vendor/hp/s700/ hp-ux11/A.04.12/RPC_DCE_TCP/cmds/opc_sec_v.sh.Z /var/opt/OV/share/databases/OpC/mgd_node/vendor/hp/s700/ hp-ux11/AgentPlatform /var/opt/OV/share/databases/OpC/mgd_node/vendor/hp/s800/ hp-ux11/AgentPlatform what(1) Output: /opt/OV/OpC/examples/progs/Makef.hpux11: None /var/opt/OV/share/databases/OpC/mgd_node/vendor/hp/s700/ hp-ux11/A.04.12/RPC_DCE_TCP/opc_pkg.Z: None /var/opt/OV/share/databases/OpC/mgd_node/vendor/hp/s700/ hp-ux11/A.04.12/RPC_DCE_TCP/install/opcrclchk: HP OpenView IT/Operations A.04.12 (01/19/99) /var/opt/OV/share/databases/OpC/mgd_node/vendor/hp/s700/ hp-ux11/A.04.12/RPC_DCE_TCP/install/opcrdschk: HP OpenView IT/Operations A.04.12 (01/19/99) /var/opt/OV/share/databases/OpC/mgd_node/vendor/hp/s700/ hp-ux11/A.04.12/RPC_DCE_TCP/install/opcrndchk: HP OpenView IT/Operations A.04.12 (01/19/99) /var/opt/OV/share/databases/OpC/mgd_node/vendor/hp/s700/ hp-ux11/A.04.12/RPC_DCE_TCP/install/opcroschk: HP OpenView IT/Operations A.04.12 (01/19/99) /var/opt/OV/share/databases/OpC/mgd_node/vendor/hp/s700/ hp-ux11/A.04.12/RPC_DCE_TCP/install/opcrverchk: HP OpenView IT/Operations A.04.12 (01/19/99) /var/opt/OV/share/databases/OpC/mgd_node/vendor/hp/s700/ hp-ux11/A.04.12/RPC_DCE_TCP/install/opcrinst: HP OpenView IT/Operations A.04.12 (01/19/99) /var/opt/OV/share/databases/OpC/mgd_node/vendor/hp/s700/ hp-ux11/A.04.12/RPC_DCE_TCP/monitor/ana_disk.sh.Z: None /var/opt/OV/share/databases/OpC/mgd_node/vendor/hp/s700/ hp-ux11/A.04.12/RPC_DCE_TCP/monitor/cpu_mon.sh.Z: None /var/opt/OV/share/databases/OpC/mgd_node/vendor/hp/s700/ hp-ux11/A.04.12/RPC_DCE_TCP/monitor/disk_mon.sh.Z: None /var/opt/OV/share/databases/OpC/mgd_node/vendor/hp/s700/ hp-ux11/A.04.12/RPC_DCE_TCP/monitor/last_logs.sh.Z: None /var/opt/OV/share/databases/OpC/mgd_node/vendor/hp/s700/ hp-ux11/A.04.12/RPC_DCE_TCP/monitor/mailq_l.sh.Z: None /var/opt/OV/share/databases/OpC/mgd_node/vendor/hp/s700/ hp-ux11/A.04.12/RPC_DCE_TCP/monitor/perf_alxp.sh.Z: None /var/opt/OV/share/databases/OpC/mgd_node/vendor/hp/s700/ hp-ux11/A.04.12/RPC_DCE_TCP/monitor/proc_mon.sh.Z: None /var/opt/OV/share/databases/OpC/mgd_node/vendor/hp/s700/ hp-ux11/A.04.12/RPC_DCE_TCP/monitor/sh_procs.sh.Z: None /var/opt/OV/share/databases/OpC/mgd_node/vendor/hp/s700/ hp-ux11/A.04.12/RPC_DCE_TCP/monitor/swap_mon.sh.Z: None /var/opt/OV/share/databases/OpC/mgd_node/vendor/hp/s700/ hp-ux11/A.04.12/RPC_DCE_TCP/monitor/vp_chk.sh.Z: None /var/opt/OV/share/databases/OpC/mgd_node/vendor/hp/s700/ hp-ux11/A.04.12/RPC_DCE_TCP/monitor/mwa_read.sh.Z: None /var/opt/OV/share/databases/OpC/mgd_node/vendor/hp/s700/ hp-ux11/A.04.12/RPC_DCE_TCP/monitor/dist_mon.sh.Z: None /var/opt/OV/share/databases/OpC/mgd_node/vendor/hp/s700/ hp-ux11/A.04.12/RPC_DCE_TCP/monitor/mondbfile.sh.Z: None /var/opt/OV/share/databases/OpC/mgd_node/vendor/hp/s700/ hp-ux11/A.04.12/RPC_DCE_TCP/monitor/opcfwtmp.Z: None /var/opt/OV/share/databases/OpC/mgd_node/vendor/hp/s700/ hp-ux11/A.04.12/RPC_DCE_TCP/monitor/opcnprcs.Z: None /var/opt/OV/share/databases/OpC/mgd_node/vendor/hp/s700/ hp-ux11/A.04.12/RPC_DCE_TCP/actions/mailq_pr.sh.Z: None /var/opt/OV/share/databases/OpC/mgd_node/vendor/hp/s700/ hp-ux11/A.04.12/RPC_DCE_TCP/actions/st_inetd.sh.Z: None /var/opt/OV/share/databases/OpC/mgd_node/vendor/hp/s700/ hp-ux11/A.04.12/RPC_DCE_TCP/actions/st_mail.sh.Z: None /var/opt/OV/share/databases/OpC/mgd_node/vendor/hp/s700/ hp-ux11/A.04.12/RPC_DCE_TCP/actions/pv.sh.Z: None /var/opt/OV/share/databases/OpC/mgd_node/vendor/hp/s700/ hp-ux11/A.04.12/RPC_DCE_TCP/actions/dist_del.sh.Z: None /var/opt/OV/share/databases/OpC/mgd_node/vendor/hp/s700/ hp-ux11/A.04.12/RPC_DCE_TCP/actions/itogpm.sh.Z: None /var/opt/OV/share/databases/OpC/mgd_node/vendor/hp/s700/ hp-ux11/A.04.12/RPC_DCE_TCP/cmds/opcdf.Z: None /var/opt/OV/share/databases/OpC/mgd_node/vendor/hp/s700/ hp-ux11/A.04.12/RPC_DCE_TCP/cmds/opclpst.Z: None /var/opt/OV/share/databases/OpC/mgd_node/vendor/hp/s700/ hp-ux11/A.04.12/RPC_DCE_TCP/cmds/opcps.Z: None /var/opt/OV/share/databases/OpC/mgd_node/vendor/hp/s700/ hp-ux11/A.04.12/RPC_DCE_TCP/cmds/opc_sec_v.sh.Z: None /var/opt/OV/share/databases/OpC/mgd_node/vendor/hp/s700/ hp-ux11/AgentPlatform: None /var/opt/OV/share/databases/OpC/mgd_node/vendor/hp/s800/ hp-ux11/AgentPlatform: None cksum(1) Output: 1089608637 1345 /opt/OV/OpC/examples/progs/Makef.hpux11 3511825015 2933861 /var/opt/OV/share/databases/OpC/mgd_node/ vendor/hp/s700/hp-ux11/A.04.12/RPC_DCE_TCP/opc_pkg.Z 92589436 6892 /var/opt/OV/share/databases/OpC/mgd_node/ vendor/hp/s700/hp-ux11/A.04.12/RPC_DCE_TCP/install/ opcrclchk 169821219 28084 /var/opt/OV/share/databases/OpC/mgd_node/ vendor/hp/s700/hp-ux11/A.04.12/RPC_DCE_TCP/install/ opcrdschk 3111859546 6662 /var/opt/OV/share/databases/OpC/mgd_node/ vendor/hp/s700/hp-ux11/A.04.12/RPC_DCE_TCP/install/ opcrndchk 3871454380 6295 /var/opt/OV/share/databases/OpC/mgd_node/ vendor/hp/s700/hp-ux11/A.04.12/RPC_DCE_TCP/install/ opcroschk 1575797269 31495 /var/opt/OV/share/databases/OpC/mgd_node/ vendor/hp/s700/hp-ux11/A.04.12/RPC_DCE_TCP/install/ opcrverchk 2378425958 96893 /var/opt/OV/share/databases/OpC/mgd_node/ vendor/hp/s700/hp-ux11/A.04.12/RPC_DCE_TCP/install/ opcrinst 2937984132 2552 /var/opt/OV/share/databases/OpC/mgd_node/ vendor/hp/s700/hp-ux11/A.04.12/RPC_DCE_TCP/monitor/ ana_disk.sh.Z 2341018270 5879 /var/opt/OV/share/databases/OpC/mgd_node/ vendor/hp/s700/hp-ux11/A.04.12/RPC_DCE_TCP/monitor/ cpu_mon.sh.Z 564421962 5894 /var/opt/OV/share/databases/OpC/mgd_node/ vendor/hp/s700/hp-ux11/A.04.12/RPC_DCE_TCP/monitor/ disk_mon.sh.Z 2183609468 5784 /var/opt/OV/share/databases/OpC/mgd_node/ vendor/hp/s700/hp-ux11/A.04.12/RPC_DCE_TCP/monitor/ last_logs.sh.Z 2001728548 5723 /var/opt/OV/share/databases/OpC/mgd_node/ vendor/hp/s700/hp-ux11/A.04.12/RPC_DCE_TCP/monitor/ mailq_l.sh.Z 4025502932 3146 /var/opt/OV/share/databases/OpC/mgd_node/ vendor/hp/s700/hp-ux11/A.04.12/RPC_DCE_TCP/monitor/ perf_alxp.sh.Z 458460058 5897 /var/opt/OV/share/databases/OpC/mgd_node/ vendor/hp/s700/hp-ux11/A.04.12/RPC_DCE_TCP/monitor/ proc_mon.sh.Z 1153228397 5336 /var/opt/OV/share/databases/OpC/mgd_node/ vendor/hp/s700/hp-ux11/A.04.12/RPC_DCE_TCP/monitor/ sh_procs.sh.Z 3395530129 5816 /var/opt/OV/share/databases/OpC/mgd_node/ vendor/hp/s700/hp-ux11/A.04.12/RPC_DCE_TCP/monitor/ swap_mon.sh.Z 268622409 5597 /var/opt/OV/share/databases/OpC/mgd_node/ vendor/hp/s700/hp-ux11/A.04.12/RPC_DCE_TCP/monitor/ vp_chk.sh.Z 997525209 5762 /var/opt/OV/share/databases/OpC/mgd_node/ vendor/hp/s700/hp-ux11/A.04.12/RPC_DCE_TCP/monitor/ mwa_read.sh.Z 500785775 6024 /var/opt/OV/share/databases/OpC/mgd_node/ vendor/hp/s700/hp-ux11/A.04.12/RPC_DCE_TCP/monitor/ dist_mon.sh.Z 47217058 12879 /var/opt/OV/share/databases/OpC/mgd_node/ vendor/hp/s700/hp-ux11/A.04.12/RPC_DCE_TCP/monitor/ mondbfile.sh.Z 32904139 9266 /var/opt/OV/share/databases/OpC/mgd_node/ vendor/hp/s700/hp-ux11/A.04.12/RPC_DCE_TCP/monitor/ opcfwtmp.Z 956466001 8429 /var/opt/OV/share/databases/OpC/mgd_node/ vendor/hp/s700/hp-ux11/A.04.12/RPC_DCE_TCP/monitor/ opcnprcs.Z 1345709512 2527 /var/opt/OV/share/databases/OpC/mgd_node/ vendor/hp/s700/hp-ux11/A.04.12/RPC_DCE_TCP/actions/ mailq_pr.sh.Z 3704743962 2546 /var/opt/OV/share/databases/OpC/mgd_node/ vendor/hp/s700/hp-ux11/A.04.12/RPC_DCE_TCP/actions/ st_inetd.sh.Z 1632976248 2557 /var/opt/OV/share/databases/OpC/mgd_node/ vendor/hp/s700/hp-ux11/A.04.12/RPC_DCE_TCP/actions/ st_mail.sh.Z 2799086149 5681 /var/opt/OV/share/databases/OpC/mgd_node/ vendor/hp/s700/hp-ux11/A.04.12/RPC_DCE_TCP/actions/ pv.sh.Z 3485182147 5985 /var/opt/OV/share/databases/OpC/mgd_node/ vendor/hp/s700/hp-ux11/A.04.12/RPC_DCE_TCP/actions/ dist_del.sh.Z 1843202406 1377 /var/opt/OV/share/databases/OpC/mgd_node/ vendor/hp/s700/hp-ux11/A.04.12/RPC_DCE_TCP/actions/ itogpm.sh.Z 1466444088 321 /var/opt/OV/share/databases/OpC/mgd_node/ vendor/hp/s700/hp-ux11/A.04.12/RPC_DCE_TCP/cmds/ opcdf.Z 1418980756 334 /var/opt/OV/share/databases/OpC/mgd_node/ vendor/hp/s700/hp-ux11/A.04.12/RPC_DCE_TCP/cmds/ opclpst.Z 4076610540 360 /var/opt/OV/share/databases/OpC/mgd_node/ vendor/hp/s700/hp-ux11/A.04.12/RPC_DCE_TCP/cmds/ opcps.Z 3254582037 13049 /var/opt/OV/share/databases/OpC/mgd_node/ vendor/hp/s700/hp-ux11/A.04.12/RPC_DCE_TCP/cmds/ opc_sec_v.sh.Z 358995859 4896 /var/opt/OV/share/databases/OpC/mgd_node/ vendor/hp/s700/hp-ux11/AgentPlatform 440576386 4894 /var/opt/OV/share/databases/OpC/mgd_node/ vendor/hp/s800/hp-ux11/AgentPlatform Patch Conflicts: PHSS_17357 Patch Dependencies: None Hardware Dependencies: None Other Dependencies: None Supersedes: PHSS_13027 PHSS_13550 PHSS_15675 Equivalent Patches: None Patch Package Size: 3310 KBytes Installation Instructions: Please review all instructions and the Hewlett-Packard SupportLine User Guide or your Hewlett-Packard support terms and conditions for precautions, scope of license, restrictions, and, limitation of liability and warranties, before installing this patch. ------------------------------------------------------------ 1. Back up your system before installing a patch. 2. Login as root. 3. Copy the patch to the /tmp directory. 4. Move to the /tmp directory and unshar the patch: cd /tmp sh PHSS_17356 5a. For a standalone system, run swinstall to install the patch: swinstall -x autoreboot=true -x match_target=true \ -s /tmp/PHSS_17356.depot 5b. For a homogeneous NFS Diskless cluster run swcluster on the server to install the patch on the server and the clients: swcluster -i -b This will invoke swcluster in the interactive mode and force all clients to be shut down. WARNING: All cluster clients must be shut down prior to the patch installation. Installing the patch while the clients are booted is unsupported and can lead to serious problems. The swcluster command will invoke an swinstall session in which you must specify: alternate root path - default is /export/shared_root/OS_700 source depot path - /tmp/PHSS_17356.depot To complete the installation, select the patch by choosing "Actions -> Match What Target Has" and then "Actions -> Install" from the Menubar. 5c. For a heterogeneous NFS Diskless cluster: - run swinstall on the server as in step 5a to install the patch on the cluster server. - run swcluster on the server as in step 5b to install the patch on the cluster clients. By default swinstall will archive the original software in /var/adm/sw/patch/PHSS_17356. If you do not wish to retain a copy of the original software, you can create an empty file named /var/adm/sw/patch/PATCH_NOSAVE. Warning: If this file exists when a patch is installed, the patch cannot be deinstalled. Please be careful when using this feature. It is recommended that you move the PHSS_17356.text file to /var/adm/sw/patch for future reference. To put this patch on a magnetic tape and install from the tape drive, use the command: dd if=/tmp/PHSS_17356.depot of=/dev/rmt/0m bs=2k Special Installation Instructions: BEFORE LOADING THIS PATCH... o You may use this patch with the following official ITO releases: A.04.0x o DO NOT use this patch with older releases of OpC or ITO, for example versions A.01.X, A.02.X or A.03.X. o This patch provides the HP OV IT/Operations Intelligent Agent to be used with a ITO 4.0x Management Server system, Oracle, English and Japanese version. (A) Patch Installation Instructions ------------------------------- (A1) Install the patch, following the standard installation instructions. Please review all instructions and the Hewlett-Packard SupportLine User Guide or your Hewlett-Packard support terms and conditions for precautions, scope of license restrictions and limitation of liability and warranties, before installing this patch. ------------------------------------------------------ 1. Back up your system before installing a patch. (you may use opc_backup) 2. Login as root. 3. Copy the patch to your /tmp directory and unshar it: # cd /tmp # sh PHSS_17356 4. For a standalone system, run swinstall to install the patch: NOTE: MAKE SURE THAT NO AGENT OF THE PLATFORM ADDRESSED BY THIS PATCH IS DISTRIBUTED (either from the ITO Administrator's GUI or from command line using inst.sh) WHILE RUNNING SWINSTALL. # swinstall -x match_target=true \ -s /tmp/PHSS_17356.depot NOTE: If you're applying this patch to an ITO Server running on an HP-UX 11 system, you need two additional swinstall parameter '-x allow_incompatible=true' to allow the installation on HP-UX 11 and secondly '-x enforce_dependencies=false' to skip the installation of OVOPC-CLT.OVOPC-UX11-CLT. Due to a problem with the 11.x SD product, you'll get an ERROR message that OVOPC-CLT.OVOPC-UX11-CLT can't be installed but that's ok as it is already on the system. Please ignore the error message. # swinstall -x match_target=true \ -x allow_incompatible=true \ -x enforce_dependencies=false \ -s /tmp/PHSS_17356.depot It is recommended that you move the PHSS_17356.text file to /var/adm/sw/patch for future reference. To put this patch on a magnetic tape and install from the tape drive, use the command: # dd if=/tmp/PHSS_17356.depot of=/dev/rmt/0m bs=2k NOTE: This patch must be installed on the ITO Management Server system, NOT on an ITO Managed Node directly. Changes will take effect on managed nodes by means of ITO Software Distribution (using 'Force Update' if there is already an agent installed on the managed node). See chapter 2 of the ITO Administrator's Reference manual for more information. NOTE: This patch patches the OVOPC-CLT.OVOPC-UX11-CLT fileset which was not available during original ITO A.04.00 release but introduced later with PHSS_13550. If you don't have PHSS_13550 or the superseding PHSS_15675 installed, this patch will add the OVOPC-CLT.OVOPC-UX11-CLT to your system and update the ITO database accordingly. After installing PHSS_17356, restart the ITO Administrator user interface processes on your Management Server system. o There are no additional default message source templates available for HP-UX 11.0. Use the ITO default templates for HP-UX 10.x. o Installation prerequisites for the ITO HP-UX 11.0 software are the same as for the ITO HP-UX 10.x agents. See Chapter 1 of the HP OV ITO Administrator's Reference for information about managed node prerequisites, and Chapter 2 for installation tips. (B) Patch Deinstallation Instructions --------------------------------- (B1) To deinstall the patch PHSS_17356 run swremove: NOTE: MAKE SURE THAT NO AGENT OF THE PLATFORM ADDRESSED BY THIS PATCH IS DISTRIBUTED (either from the ITO Administrator's GUI or from command line using inst.sh) WHILE RUNNING SWREMOVE. # swremove PHSS_17356 NOTE: If you installed this patch on an ITO system which didn't have the HP-UX 11 agent support before, the OVOPC-UX11-CLT was installed together with PHSS_17356. To get rid of the HP-UX 11 support, you have to swremove this fileset together with this patch: # swremove PHSS_17356 OVOPC-CLT.OVOPC-UX11-CLT