Patch Name: PHSS_17245 Patch Description: s700_800 10.X OV ITO4.0X HP-UX 10.x ANSE Agent Patch Creation Date: 99/01/13 Post Date: 99/01/22 Hardware Platforms - OS Releases: s700: 10.00 10.01 10.10 10.20 s800: 10.00 10.01 10.10 10.20 Products: OpenView IT/Operations 4.0 ITO-ANSE Filesets: OVOPC-CLT.OVOPC-UX10-CLT Automatic Reboot?: No Status: General Superseded Critical: No Path Name: /hp-ux_patches/s700_800/10.X/PHSS_17245 Symptoms: PHSS_17245: - after a failed subagent installation transfer the next try has a problem because a leftover temporary file could not be overwritten - trap interceptor may generate OpC30-204 during system reboot because the ITO agent is shut down after pmd. This is due to a wrong naming of the /sbin/rc2.d/*opcagt startup scripts: should be three digits - leading '0' missing - opcmsg(3) behaves inconsistently if agent is not running: sometimes it queues the message instead of discarding it as the return code OPC_ERR_NO_AGENT suggests. - agent refuses to start after manual installation because default communication type setting was not set by the opcactivate script - opcmon '-object' and '-option' options and 'duration' in conditions do not work together - opcacta aborts when opctranm is used with certain jobfile settings - memory leaks in trap interceptor - OPC_TRACE_TRUNC FALSE for suppressed messages does not work - Error during subagent installation transfer (OpC40-745) due to short/long hostname checking problems PHSS_15268: - The <$MSG_ID> variable is not set correctly in monitor conditions. - Agent reinstallation does not work from remote SD depot. - Scheduled actions are scheduled for the following month if weekday is specified. - Deinstallation of agent leaves files on system but no SD error messages. - When installing new agent software after PHSS_15909, the following error message was written into the swagent.log: ERROR: File "/var/adm/sw/products/OVOPC-AGT/OVOPC-UX10/ INFO" does not exist. - Usage of the opcmsg() API may cause the application to abort. - Message agent sometimes stays in the buffering state forever. - The opcfwtmp command returns UTC time instead of local time. - The logfile encapsulator might coredump when tracing is turned on and very long messages are generated. - The logfile encapsulator suddenly starts growing to the kernel limit and coredumps. - with DCE patch PHSS_14920 agent processes hang, queues are growing - it is now possible to set the original message ID. - Critical message is reported in the message browser: "Receiving SNMP PDU failed: Lost connection with pmd/ovevent process. Application disconnect. Trying to reinitialize." - Scheduled actions are not executed at 00:xx in April - opcmsga error: Recv(2) fails with errno ECONNREFUSED when doing a bulk tranfer from agent to server. - opcmsgi dies on japanese systems if internal and external codesets differ (SJIS <-> EUC). The reported error is: ERROR opcmsgi ...: cannot execute message interceptor. (OpC30-950) setting of ITO message interceptor has errors. (OpC30-954) - 'opcagt -status' sometimes hangs - Symbolic link libopc.sl -> libopc_r.sl is missing in /opt/OV/lib/ - logfile encapsulator problem: truncated messages appear in the browser - agent installation fails if there is no opc_op user, but group opcgrp is in NIS/NIS+ - agent didn't work with ECS (Event Correlation) version A.02.15 (which is needed for Y2K compliance) Defect Description: PHSS_17245: check the list of the symptoms Resolution: check the list of the symptoms PHSS_15268: check the list of the symptoms SR: 1653272344 5003396960 5003388892 5003387662 B700028407 1653251173 5003417147 B700028480 1653261289 1653259317 1653270447 1653286930 1653287409 Patch Files: /var/opt/OV/share/databases/OpC/mgd_node/vendor/hp/s700/ hp-ux10/A.04.12/RPC_DCE_TCP/opc_pkg.Z /var/opt/OV/share/databases/OpC/mgd_node/vendor/hp/s700/ hp-ux10/A.04.12/RPC_DCE_TCP/install/opcrclchk /var/opt/OV/share/databases/OpC/mgd_node/vendor/hp/s700/ hp-ux10/A.04.12/RPC_DCE_TCP/install/opcrdschk /var/opt/OV/share/databases/OpC/mgd_node/vendor/hp/s700/ hp-ux10/A.04.12/RPC_DCE_TCP/install/opcrndchk /var/opt/OV/share/databases/OpC/mgd_node/vendor/hp/s700/ hp-ux10/A.04.12/RPC_DCE_TCP/install/opcroschk /var/opt/OV/share/databases/OpC/mgd_node/vendor/hp/s700/ hp-ux10/A.04.12/RPC_DCE_TCP/install/opcrverchk /var/opt/OV/share/databases/OpC/mgd_node/vendor/hp/s700/ hp-ux10/A.04.12/RPC_DCE_TCP/install/opcrinst /var/opt/OV/share/databases/OpC/mgd_node/vendor/hp/s700/ hp-ux10/A.04.12/RPC_DCE_TCP/monitor/ana_disk.sh.Z /var/opt/OV/share/databases/OpC/mgd_node/vendor/hp/s700/ hp-ux10/A.04.12/RPC_DCE_TCP/monitor/cpu_mon.sh.Z /var/opt/OV/share/databases/OpC/mgd_node/vendor/hp/s700/ hp-ux10/A.04.12/RPC_DCE_TCP/monitor/disk_mon.sh.Z /var/opt/OV/share/databases/OpC/mgd_node/vendor/hp/s700/ hp-ux10/A.04.12/RPC_DCE_TCP/monitor/last_logs.sh.Z /var/opt/OV/share/databases/OpC/mgd_node/vendor/hp/s700/ hp-ux10/A.04.12/RPC_DCE_TCP/monitor/mailq_l.sh.Z /var/opt/OV/share/databases/OpC/mgd_node/vendor/hp/s700/ hp-ux10/A.04.12/RPC_DCE_TCP/monitor/perf_alxp.sh.Z /var/opt/OV/share/databases/OpC/mgd_node/vendor/hp/s700/ hp-ux10/A.04.12/RPC_DCE_TCP/monitor/proc_mon.sh.Z /var/opt/OV/share/databases/OpC/mgd_node/vendor/hp/s700/ hp-ux10/A.04.12/RPC_DCE_TCP/monitor/sh_procs.sh.Z /var/opt/OV/share/databases/OpC/mgd_node/vendor/hp/s700/ hp-ux10/A.04.12/RPC_DCE_TCP/monitor/swap_mon.sh.Z /var/opt/OV/share/databases/OpC/mgd_node/vendor/hp/s700/ hp-ux10/A.04.12/RPC_DCE_TCP/monitor/vp_chk.sh.Z /var/opt/OV/share/databases/OpC/mgd_node/vendor/hp/s700/ hp-ux10/A.04.12/RPC_DCE_TCP/monitor/mwa_read.sh.Z /var/opt/OV/share/databases/OpC/mgd_node/vendor/hp/s700/ hp-ux10/A.04.12/RPC_DCE_TCP/monitor/dist_mon.sh.Z /var/opt/OV/share/databases/OpC/mgd_node/vendor/hp/s700/ hp-ux10/A.04.12/RPC_DCE_TCP/monitor/mondbfile.sh.Z /var/opt/OV/share/databases/OpC/mgd_node/vendor/hp/s700/ hp-ux10/A.04.12/RPC_DCE_TCP/monitor/opcfwtmp.Z /var/opt/OV/share/databases/OpC/mgd_node/vendor/hp/s700/ hp-ux10/A.04.12/RPC_DCE_TCP/monitor/opcnprcs.Z /var/opt/OV/share/databases/OpC/mgd_node/vendor/hp/s700/ hp-ux10/A.04.12/RPC_DCE_TCP/actions/mailq_pr.sh.Z /var/opt/OV/share/databases/OpC/mgd_node/vendor/hp/s700/ hp-ux10/A.04.12/RPC_DCE_TCP/actions/st_inetd.sh.Z /var/opt/OV/share/databases/OpC/mgd_node/vendor/hp/s700/ hp-ux10/A.04.12/RPC_DCE_TCP/actions/st_mail.sh.Z /var/opt/OV/share/databases/OpC/mgd_node/vendor/hp/s700/ hp-ux10/A.04.12/RPC_DCE_TCP/actions/pv.sh.Z /var/opt/OV/share/databases/OpC/mgd_node/vendor/hp/s700/ hp-ux10/A.04.12/RPC_DCE_TCP/actions/dist_del.sh.Z /var/opt/OV/share/databases/OpC/mgd_node/vendor/hp/s700/ hp-ux10/A.04.12/RPC_DCE_TCP/actions/itogpm.sh.Z /var/opt/OV/share/databases/OpC/mgd_node/vendor/hp/s700/ hp-ux10/A.04.12/RPC_DCE_TCP/cmds/opcdf.Z /var/opt/OV/share/databases/OpC/mgd_node/vendor/hp/s700/ hp-ux10/A.04.12/RPC_DCE_TCP/cmds/opclpst.Z /var/opt/OV/share/databases/OpC/mgd_node/vendor/hp/s700/ hp-ux10/A.04.12/RPC_DCE_TCP/cmds/opcps.Z /var/opt/OV/share/databases/OpC/mgd_node/vendor/hp/s700/ hp-ux10/A.04.12/RPC_DCE_TCP/cmds/opc_sec_v.sh.Z /var/opt/OV/share/databases/OpC/mgd_node/vendor/hp/s700/ hp-ux10/AgentPlatform /var/opt/OV/share/databases/OpC/mgd_node/vendor/hp/s800/ hp-ux10/AgentPlatform what(1) Output: /var/opt/OV/share/databases/OpC/mgd_node/vendor/hp/s700/ hp-ux10/A.04.12/RPC_DCE_TCP/opc_pkg.Z: None /var/opt/OV/share/databases/OpC/mgd_node/vendor/hp/s700/ hp-ux10/A.04.12/RPC_DCE_TCP/install/opcrclchk: HP OpenView IT/Operations A.04.12 (01/08/99) /var/opt/OV/share/databases/OpC/mgd_node/vendor/hp/s700/ hp-ux10/A.04.12/RPC_DCE_TCP/install/opcrdschk: HP OpenView IT/Operations A.04.12 (01/08/99) /var/opt/OV/share/databases/OpC/mgd_node/vendor/hp/s700/ hp-ux10/A.04.12/RPC_DCE_TCP/install/opcrndchk: HP OpenView IT/Operations A.04.12 (01/08/99) /var/opt/OV/share/databases/OpC/mgd_node/vendor/hp/s700/ hp-ux10/A.04.12/RPC_DCE_TCP/install/opcroschk: HP OpenView IT/Operations A.04.12 (01/08/99) /var/opt/OV/share/databases/OpC/mgd_node/vendor/hp/s700/ hp-ux10/A.04.12/RPC_DCE_TCP/install/opcrverchk: HP OpenView IT/Operations A.04.12 (01/08/99) /var/opt/OV/share/databases/OpC/mgd_node/vendor/hp/s700/ hp-ux10/A.04.12/RPC_DCE_TCP/install/opcrinst: HP OpenView IT/Operations A.04.12 (01/08/99) /var/opt/OV/share/databases/OpC/mgd_node/vendor/hp/s700/ hp-ux10/A.04.12/RPC_DCE_TCP/monitor/ana_disk.sh.Z: None /var/opt/OV/share/databases/OpC/mgd_node/vendor/hp/s700/ hp-ux10/A.04.12/RPC_DCE_TCP/monitor/cpu_mon.sh.Z: None /var/opt/OV/share/databases/OpC/mgd_node/vendor/hp/s700/ hp-ux10/A.04.12/RPC_DCE_TCP/monitor/disk_mon.sh.Z: None /var/opt/OV/share/databases/OpC/mgd_node/vendor/hp/s700/ hp-ux10/A.04.12/RPC_DCE_TCP/monitor/last_logs.sh.Z: None /var/opt/OV/share/databases/OpC/mgd_node/vendor/hp/s700/ hp-ux10/A.04.12/RPC_DCE_TCP/monitor/mailq_l.sh.Z: None /var/opt/OV/share/databases/OpC/mgd_node/vendor/hp/s700/ hp-ux10/A.04.12/RPC_DCE_TCP/monitor/perf_alxp.sh.Z: None /var/opt/OV/share/databases/OpC/mgd_node/vendor/hp/s700/ hp-ux10/A.04.12/RPC_DCE_TCP/monitor/proc_mon.sh.Z: None /var/opt/OV/share/databases/OpC/mgd_node/vendor/hp/s700/ hp-ux10/A.04.12/RPC_DCE_TCP/monitor/sh_procs.sh.Z: None /var/opt/OV/share/databases/OpC/mgd_node/vendor/hp/s700/ hp-ux10/A.04.12/RPC_DCE_TCP/monitor/swap_mon.sh.Z: None /var/opt/OV/share/databases/OpC/mgd_node/vendor/hp/s700/ hp-ux10/A.04.12/RPC_DCE_TCP/monitor/vp_chk.sh.Z: None /var/opt/OV/share/databases/OpC/mgd_node/vendor/hp/s700/ hp-ux10/A.04.12/RPC_DCE_TCP/monitor/mwa_read.sh.Z: None /var/opt/OV/share/databases/OpC/mgd_node/vendor/hp/s700/ hp-ux10/A.04.12/RPC_DCE_TCP/monitor/dist_mon.sh.Z: None /var/opt/OV/share/databases/OpC/mgd_node/vendor/hp/s700/ hp-ux10/A.04.12/RPC_DCE_TCP/monitor/mondbfile.sh.Z: None /var/opt/OV/share/databases/OpC/mgd_node/vendor/hp/s700/ hp-ux10/A.04.12/RPC_DCE_TCP/monitor/opcfwtmp.Z: None /var/opt/OV/share/databases/OpC/mgd_node/vendor/hp/s700/ hp-ux10/A.04.12/RPC_DCE_TCP/monitor/opcnprcs.Z: None /var/opt/OV/share/databases/OpC/mgd_node/vendor/hp/s700/ hp-ux10/A.04.12/RPC_DCE_TCP/actions/mailq_pr.sh.Z: None /var/opt/OV/share/databases/OpC/mgd_node/vendor/hp/s700/ hp-ux10/A.04.12/RPC_DCE_TCP/actions/st_inetd.sh.Z: None /var/opt/OV/share/databases/OpC/mgd_node/vendor/hp/s700/ hp-ux10/A.04.12/RPC_DCE_TCP/actions/st_mail.sh.Z: None /var/opt/OV/share/databases/OpC/mgd_node/vendor/hp/s700/ hp-ux10/A.04.12/RPC_DCE_TCP/actions/pv.sh.Z: None /var/opt/OV/share/databases/OpC/mgd_node/vendor/hp/s700/ hp-ux10/A.04.12/RPC_DCE_TCP/actions/dist_del.sh.Z: None /var/opt/OV/share/databases/OpC/mgd_node/vendor/hp/s700/ hp-ux10/A.04.12/RPC_DCE_TCP/actions/itogpm.sh.Z: None /var/opt/OV/share/databases/OpC/mgd_node/vendor/hp/s700/ hp-ux10/A.04.12/RPC_DCE_TCP/cmds/opcdf.Z: None /var/opt/OV/share/databases/OpC/mgd_node/vendor/hp/s700/ hp-ux10/A.04.12/RPC_DCE_TCP/cmds/opclpst.Z: None /var/opt/OV/share/databases/OpC/mgd_node/vendor/hp/s700/ hp-ux10/A.04.12/RPC_DCE_TCP/cmds/opcps.Z: None /var/opt/OV/share/databases/OpC/mgd_node/vendor/hp/s700/ hp-ux10/A.04.12/RPC_DCE_TCP/cmds/opc_sec_v.sh.Z: None /var/opt/OV/share/databases/OpC/mgd_node/vendor/hp/s700/ hp-ux10/AgentPlatform: None /var/opt/OV/share/databases/OpC/mgd_node/vendor/hp/s800/ hp-ux10/AgentPlatform: None cksum(1) Output: 920115554 2940929 /var/opt/OV/share/databases/OpC/mgd_node/ vendor/hp/s700/hp-ux10/A.04.12/RPC_DCE_TCP/opc_pkg.Z 3707592401 6892 /var/opt/OV/share/databases/OpC/mgd_node/ vendor/hp/s700/hp-ux10/A.04.12/RPC_DCE_TCP/install/ opcrclchk 1238473383 28084 /var/opt/OV/share/databases/OpC/mgd_node/ vendor/hp/s700/hp-ux10/A.04.12/RPC_DCE_TCP/install/ opcrdschk 1217943234 6676 /var/opt/OV/share/databases/OpC/mgd_node/ vendor/hp/s700/hp-ux10/A.04.12/RPC_DCE_TCP/install/ opcrndchk 3350787284 6295 /var/opt/OV/share/databases/OpC/mgd_node/ vendor/hp/s700/hp-ux10/A.04.12/RPC_DCE_TCP/install/ opcroschk 1285596746 31524 /var/opt/OV/share/databases/OpC/mgd_node/ vendor/hp/s700/hp-ux10/A.04.12/RPC_DCE_TCP/install/ opcrverchk 4118602233 96935 /var/opt/OV/share/databases/OpC/mgd_node/ vendor/hp/s700/hp-ux10/A.04.12/RPC_DCE_TCP/install/ opcrinst 1110604831 2552 /var/opt/OV/share/databases/OpC/mgd_node/ vendor/hp/s700/hp-ux10/A.04.12/RPC_DCE_TCP/monitor/ ana_disk.sh.Z 3187109024 5879 /var/opt/OV/share/databases/OpC/mgd_node/ vendor/hp/s700/hp-ux10/A.04.12/RPC_DCE_TCP/monitor/ cpu_mon.sh.Z 3798071265 5974 /var/opt/OV/share/databases/OpC/mgd_node/ vendor/hp/s700/hp-ux10/A.04.12/RPC_DCE_TCP/monitor/ disk_mon.sh.Z 4205475549 5784 /var/opt/OV/share/databases/OpC/mgd_node/ vendor/hp/s700/hp-ux10/A.04.12/RPC_DCE_TCP/monitor/ last_logs.sh.Z 1935831174 5723 /var/opt/OV/share/databases/OpC/mgd_node/ vendor/hp/s700/hp-ux10/A.04.12/RPC_DCE_TCP/monitor/ mailq_l.sh.Z 1026445596 3146 /var/opt/OV/share/databases/OpC/mgd_node/ vendor/hp/s700/hp-ux10/A.04.12/RPC_DCE_TCP/monitor/ perf_alxp.sh.Z 2216816782 5897 /var/opt/OV/share/databases/OpC/mgd_node/ vendor/hp/s700/hp-ux10/A.04.12/RPC_DCE_TCP/monitor/ proc_mon.sh.Z 1985205791 5336 /var/opt/OV/share/databases/OpC/mgd_node/ vendor/hp/s700/hp-ux10/A.04.12/RPC_DCE_TCP/monitor/ sh_procs.sh.Z 644452188 5816 /var/opt/OV/share/databases/OpC/mgd_node/ vendor/hp/s700/hp-ux10/A.04.12/RPC_DCE_TCP/monitor/ swap_mon.sh.Z 145944506 5597 /var/opt/OV/share/databases/OpC/mgd_node/ vendor/hp/s700/hp-ux10/A.04.12/RPC_DCE_TCP/monitor/ vp_chk.sh.Z 2077179373 5762 /var/opt/OV/share/databases/OpC/mgd_node/ vendor/hp/s700/hp-ux10/A.04.12/RPC_DCE_TCP/monitor/ mwa_read.sh.Z 3150931568 6024 /var/opt/OV/share/databases/OpC/mgd_node/ vendor/hp/s700/hp-ux10/A.04.12/RPC_DCE_TCP/monitor/ dist_mon.sh.Z 526187795 12879 /var/opt/OV/share/databases/OpC/mgd_node/ vendor/hp/s700/hp-ux10/A.04.12/RPC_DCE_TCP/monitor/ mondbfile.sh.Z 2725682517 9402 /var/opt/OV/share/databases/OpC/mgd_node/ vendor/hp/s700/hp-ux10/A.04.12/RPC_DCE_TCP/monitor/ opcfwtmp.Z 1094439980 8556 /var/opt/OV/share/databases/OpC/mgd_node/ vendor/hp/s700/hp-ux10/A.04.12/RPC_DCE_TCP/monitor/ opcnprcs.Z 3048336137 2527 /var/opt/OV/share/databases/OpC/mgd_node/ vendor/hp/s700/hp-ux10/A.04.12/RPC_DCE_TCP/actions/ mailq_pr.sh.Z 166499504 2546 /var/opt/OV/share/databases/OpC/mgd_node/ vendor/hp/s700/hp-ux10/A.04.12/RPC_DCE_TCP/actions/ st_inetd.sh.Z 4216912069 2557 /var/opt/OV/share/databases/OpC/mgd_node/ vendor/hp/s700/hp-ux10/A.04.12/RPC_DCE_TCP/actions/ st_mail.sh.Z 3578254915 5681 /var/opt/OV/share/databases/OpC/mgd_node/ vendor/hp/s700/hp-ux10/A.04.12/RPC_DCE_TCP/actions/ pv.sh.Z 2182116325 5985 /var/opt/OV/share/databases/OpC/mgd_node/ vendor/hp/s700/hp-ux10/A.04.12/RPC_DCE_TCP/actions/ dist_del.sh.Z 634504834 1378 /var/opt/OV/share/databases/OpC/mgd_node/ vendor/hp/s700/hp-ux10/A.04.12/RPC_DCE_TCP/actions/ itogpm.sh.Z 3877596772 321 /var/opt/OV/share/databases/OpC/mgd_node/ vendor/hp/s700/hp-ux10/A.04.12/RPC_DCE_TCP/cmds/ opcdf.Z 1175063543 334 /var/opt/OV/share/databases/OpC/mgd_node/ vendor/hp/s700/hp-ux10/A.04.12/RPC_DCE_TCP/cmds/ opclpst.Z 3869727867 360 /var/opt/OV/share/databases/OpC/mgd_node/ vendor/hp/s700/hp-ux10/A.04.12/RPC_DCE_TCP/cmds/ opcps.Z 1002123689 13049 /var/opt/OV/share/databases/OpC/mgd_node/ vendor/hp/s700/hp-ux10/A.04.12/RPC_DCE_TCP/cmds/ opc_sec_v.sh.Z 8423044 4915 /var/opt/OV/share/databases/OpC/mgd_node/ vendor/hp/s700/hp-ux10/AgentPlatform 2549607421 4913 /var/opt/OV/share/databases/OpC/mgd_node/ vendor/hp/s800/hp-ux10/AgentPlatform Patch Conflicts: PHSS_17244 Patch Dependencies: None Hardware Dependencies: None Other Dependencies: OVOPC-SEC.OVOPC-SEC-CLT Supersedes: PHSS_15268 Equivalent Patches: None Patch Package Size: 3300 KBytes Installation Instructions: Please review all instructions and the Hewlett-Packard SupportLine User Guide or your Hewlett-Packard support terms and conditions for precautions, scope of license, restrictions, and, limitation of liability and warranties, before installing this patch. ------------------------------------------------------------ 1. Back up your system before installing a patch. 2. Login as root. 3. Copy the patch to the /tmp directory. 4. Move to the /tmp directory and unshar the patch: cd /tmp sh PHSS_17245 5a. For a standalone system, run swinstall to install the patch: swinstall -x autoreboot=true -x match_target=true \ -s /tmp/PHSS_17245.depot 5b. For a homogeneous NFS Diskless cluster run swcluster on the server to install the patch on the server and the clients: swcluster -i -b This will invoke swcluster in the interactive mode and force all clients to be shut down. WARNING: All cluster clients must be shut down prior to the patch installation. Installing the patch while the clients are booted is unsupported and can lead to serious problems. The swcluster command will invoke an swinstall session in which you must specify: alternate root path - default is /export/shared_root/OS_700 source depot path - /tmp/PHSS_17245.depot To complete the installation, select the patch by choosing "Actions -> Match What Target Has" and then "Actions -> Install" from the Menubar. 5c. For a heterogeneous NFS Diskless cluster: - run swinstall on the server as in step 5a to install the patch on the cluster server. - run swcluster on the server as in step 5b to install the patch on the cluster clients. By default swinstall will archive the original software in /var/adm/sw/patch/PHSS_17245. If you do not wish to retain a copy of the original software, you can create an empty file named /var/adm/sw/patch/PATCH_NOSAVE. Warning: If this file exists when a patch is installed, the patch cannot be deinstalled. Please be careful when using this feature. It is recommended that you move the PHSS_17245.text file to /var/adm/sw/patch for future reference. To put this patch on a magnetic tape and install from the tape drive, use the command: dd if=/tmp/PHSS_17245.depot of=/dev/rmt/0m bs=2k Special Installation Instructions: BEFORE LOADING THIS PATCH... o You may use this patch with the following official ITO-ANSE releases: A.04.0x o This patch can't be installed on an ITO server without the ITO-ANSE bundle installed. If you don't have it, use the equivalent non-ANSE patch. o DO NOT use this patch with older releases of OpC or ITO, for example versions A.01.X, A.02.X or A.03.X. o This patch provides the HP OV IT/Operations Intelligent Agent to be used with a ITO 4.0x Management Server system, Oracle, English and Japanese version. (A) Patch Installation Instructions ------------------------------- (A1) Install the patch, following the standard installation instructions. Please review all instructions and the Hewlett-Packard SupportLine User Guide or your Hewlett-Packard support terms and conditions for precautions, scope of license restrictions and limitation of liability and warranties, before installing this patch. ------------------------------------------------------ 1. Back up your system before installing a patch. (you may use opc_backup) 2. Login as root. 3. Copy the patch to your /tmp directory and unshar it: # cd /tmp # sh PHSS_17245 4. For a standalone system, run swinstall to install the patch: NOTE: MAKE SURE THAT NO AGENT OF THE PLATFORM ADDRESSED BY THIS PATCH IS DISTRIBUTED (either from the ITO Administrator's GUI or from command line using inst.sh) WHILE RUNNING SWINSTALL. # swinstall -x match_target=true \ -s /tmp/PHSS_17245.depot It is recommended that you move the PHSS_17245.text file to /var/adm/sw/patch for future reference. To put this patch on a magnetic tape and install from the tape drive, use the command: # dd if=/tmp/PHSS_17245.depot of=/dev/rmt/0m bs=2k NOTE: This patch must be installed on the ITO Management Server system, NOT on an ITO Managed Node directly. Changes will take effect on managed nodes by means of ITO Software Distribution (using 'Force Update' if there is already an agent installed on the managed node). See chapter 2 of the ITO Administrator's Reference manual for more information. (B) Patch Deinstallation Instructions --------------------------------- (B1) To deinstall the patch PHSS_17245 run swremove: NOTE: MAKE SURE THAT NO AGENT OF THE PLATFORM ADDRESSED BY THIS PATCH IS DISTRIBUTED (either from the ITO Administrator's GUI or from command line using inst.sh) WHILE RUNNING SWREMOVE. # swremove PHSS_17245