TITLE: Diagnostics for Windows
VERSION: 4.00 Rev A
DESCRIPTION:
Diagnostics for Windows will display information about the computer's
hardware and software configuration and test the computer to ensure it is
operating properly.
PURPOSE: Recommended Update
SOFTPAQ NUMBER: SP21249
SUPERSEDES: SP21028
EFFECTIVE DATE: June 24, 2002
CATEGORY: Management Software
SSM SUPPORTED: Yes
PRODUCT TYPE(S):
Desktops
Notebooks
Workstations
Servers
PRODUCT MODEL(S):
Armada 100S All Models
Armada 110 All Models
Armada 1500 Family 1505
Armada 1500 Family 1510
Armada 1500 Family 1520
Armada 1500 Family 1530
Armada 1500 Family 1535
Armada 1500 Family 1540
Armada 1500 Family 1550
Armada 1500 Family 1560
Armada 1500 Family 1570
Armada 1500 Family 1571
Armada 1500 Family 1572
Armada 1500 Family 1573
Armada 1500 Family 1574
Armada 1500 Family 1575
Armada 1500 Family 1580
Armada 1500 Family 1585
Armada 1500 Family 1590
Armada 1500 Family 1592
Armada 1500 Family 1594
Armada 1500 Family 1595
Armada 1500 Family 1597
Armada 1500 Family 1598
Armada 1500c Family C266/S/4000/D/0/1
Armada 1500c Family C266/S/4000/D/0/2
Armada 1500c Family C266/S/4000/D/0/3
Armada 1500c Family C266/S/4000/D/M/1
Armada 1500c Family C266/S/4000/D/M/2
Armada 1500c Family C266/S/4000/D/M/3
Armada 1500c Family C300/T/4000/D/0/1
Armada 1500c Family C300/T/4000/D/0/2
Armada 1500c Family C300/T/4000/D/0/3
Armada 1500c Family C300/T/4000/D/M/1
Armada 1500c Family C300/T/4000/D/M/2
Armada 1500c Family C300/T/4000/D/M/3
Armada 1500c Family C366/S/4000/D/0/1
Armada 1500c Family C366/S/4000/D/0/2
Armada 1500c Family C366/S/4000/D/0/3
Armada 1500c Family C366/S/4000/D/M/1
Armada 1500c Family C366/S/4000/D/M/2
Armada 1500c Family C366/S/4000/D/M/3
Armada 1500c Family C366/T/4000/D/0/1
Armada 1500c Family C366/T/4000/D/0/2
Armada 1500c Family C366/T/4000/D/0/3
Armada 1500c Family C366/T/4000/D/M/1
Armada 1500c Family C366/T/4000/D/M/2
Armada 1500c Family C366/T/4000/D/M/3
Armada 1500c Family C400/S/4000/D/0/1
Armada 1500c Family C400/S/4000/D/0/2
Armada 1500c Family C400/S/4000/D/0/3
Armada 1500c Family C400/S/4000/D/M/1
Armada 1500c Family C400/S/4000/D/M/2
Armada 1500c Family C400/S/4000/D/M/3
Armada 1500c Family C400/T/4000/D/0/1
Armada 1500c Family C400/T/4000/D/0/2
Armada 1500c Family C400/T/4000/D/0/3
Armada 1500c Family C400/T/4000/D/M/1
Armada 1500c Family C400/T/4000/D/M/2
Armada 1500c Family C400/T/4000/D/M/3
Armada 1700 Family 6233/S/3200/D/M/1
Armada 1700 Family 6233/S/3200/D/M/2
Armada 1700 Family 6233/S/3200/D/M/3
Armada 1700 Family 6233/T/3200/D/0/1
Armada 1700 Family 6233/T/3200/D/0/2
Armada 1700 Family 6233/T/3200/D/0/3
Armada 1700 Family 6233/T/4000/D/0/1
Armada 1700 Family 6233/T/4000/D/0/2
Armada 1700 Family 6233/T/4000/D/M/1
Armada 1700 Family 6233/T/4000/D/M/2
Armada 1700 Family 6266/T/4000/D/0/1
Armada 1700 Family 6266/T/4000/D/M/1
Armada 1700 Family 6300/T/5000/D/0/1
Armada 1700 Family 6300/T/5000/D/0/2
Armada 1700 Family 6300/T/5000/D/0/3
Armada 1700 Family 6300/T/5000/D/M/1
Armada 1700 Family 6300/T/5000/D/M/2
Armada 1700 Family 6300/T/5000/D/M/3
Armada 1750 Family 6300/T/4000/D/0/1
Armada 1750 Family 6300/T/4000/D/0/2
Armada 1750 Family 6300/T/4000/D/0/3
Armada 1750 Family 6300/T/4000/D/M/1
Armada 1750 Family 6300/T/4000/D/M/2
Armada 1750 Family 6300/T/4000/D/M/3
Armada 1750 Family 6333/T/4000/D/0/1
Armada 1750 Family 6333/T/4000/D/0/2
Armada 1750 Family 6333/T/4000/D/0/3
Armada 1750 Family 6333/T/4000/D/M/1
Armada 1750 Family 6333/T/4000/D/M/2
Armada 1750 Family 6333/T/4000/D/M/3
Armada 1750 Family 6333/T/6400/D/0/1
Armada 1750 Family 6333/T/6400/D/0/2
Armada 1750 Family 6333/T/6400/D/0/3
Armada 1750 Family 6333/T/6400/D/M/1
Armada 1750 Family 6333/T/6400/D/M/2
Armada 1750 Family 6333/T/6400/D/M/3
Armada 1750 Family 6333/T14/6000/D/0/1
Armada 1750 Family 6333/T14/6000/D/0/2
Armada 1750 Family 6333/T14/6000/D/0/3
Armada 1750 Family 6333/T14/6000/D/M/1
Armada 1750 Family 6333/T14/6000/D/M/2
Armada 1750 Family 6333/T14/6000/D/M/3
Armada 1750 Family 6366/T/4000/D/0/1
Armada 1750 Family 6366/T/4000/D/0/2
Armada 1750 Family 6366/T/4000/D/0/3
Armada 1750 Family 6366/T/4000/D/M/1
Armada 1750 Family 6366/T/4000/D/M/2
Armada 1750 Family 6366/T/4000/D/M/3
Armada 1750 Family 6366/T/6400/D/0/1
Armada 1750 Family 6366/T/6400/D/0/2
Armada 1750 Family 6366/T/6400/D/0/3
Armada 1750 Family 6366/T/6400/D/M/1
Armada 1750 Family 6366/T/6400/D/M/2
Armada 1750 Family 6366/T/6400/D/M/3
Armada 1750 Family 6400/T14/10.0/D/0/1
Armada 1750 Family 6400/T14/10.0/D/0/2
Armada 1750 Family 6400/T14/10.0/D/0/3
Armada 1750 Family 6400/T14/10.0/D/M/1
Armada 1750 Family 6400/T14/10.0/D/M/2
Armada 1750 Family 6400/T14/10.0/D/M/3
Armada 3500 Family 6266/T/4100/0/0/1
Armada 3500 Family 6266/T/4100/0/0/2
Armada 3500 Family 6266/T/4100/0/0/3
Armada 3500 Family 6300/T/6400/0/0/1
Armada 3500 Family 6300/T/6400/0/0/3
Armada 3500 Family 6333/T/4000/0/0/1
Armada 3500 Family 6333/T/4000/0/0/2
Armada 3500 Family 6333/T/4000/0/0/3
Armada 3500 Family 6366/T/6400/0/0/1
Armada 3500 Family 6366/T/6400/0/0/2
Armada 3500 Family 6366/T/6400/0/0/3
Armada 4100 Family 4110
Armada 4100 Family 4120
Armada 4100 Family 4125
Armada 4100 Family 4130
Armada 4100 Family 4131
Armada 4100 Family 4150
Armada 4100 Family 4160
Armada 4200 Family 4210
Armada 4200 Family 4220
Armada 6500 Family 6300/T/6400/D/0/1
Armada 6500 Family 6300/T/6400/D/0/2
Armada 6500 Family 6300/T/6400/D/0/3
Armada 6500 Family 6300/T/6400/D/M/1
Armada 6500 Family 6300/T/6400/D/M/2
Armada 6500 Family 6300/T/6400/D/M/3
Armada 6500 Family 6366/T/6400/V/0/1
Armada 6500 Family 6366/T/6400/V/0/2
Armada 6500 Family 6366/T/6400/V/0/3
Armada 6500 Family 6366/T/6400/V/M/1
Armada 6500 Family 6366/T/6400/V/M/2
Armada 6500 Family 6366/T/6400/V/M/3
Armada 7300 Family 7330
Armada 7300 Family 7350
Armada 7300 Family 7360
Armada 7300 Family 7370
Armada 7300 Family 7380
Armada 7400 Family 6266/T/4000/D/0/1
Armada 7400 Family 6266/T/4000/D/0/3
Armada 7400 Family 6300/T/6000/D/0/1
Armada 7400 Family 6300/T/6000/D/0/3
Armada 7400 Family 6300/T/6000/D/M/1
Armada 7400 Family 6333/T/6.4/D/0/1
Armada 7400 Family 6333/T/6.4/D/0/3
Armada 7400 Family 6333/T/6.4/D/M/1
Armada 7400 Family 6333/T/6.4/D/M/3
Armada 7400 Family 6366/T/10.0/V/0/1
Armada 7400 Family 6366/T/10.0/V/0/3
Armada 7400 Family 6366/T/10.0/V/M/1
Armada 7400 Family 6366/T/10.0/V/M/3
Armada 7400 Family 6366/T14/10.0/V/0/1
Armada 7400 Family 6366/T14/10.0/V/0/3
Armada 7400 Family 6366/T14/10.0/V/M/1
Armada 7400 Family 6366/T14/10.0/V/M/3
Armada 7700 Family 7710
Armada 7700 Family 7730
Armada 7700 Family 7750
Armada 7700 Family 7770
Armada 7700 Family 7790
Armada 7700 Family 7792
Armada 7800 Family 6266/T/5000/D/0/1
Armada 7800 Family 6266/T/5000/D/0/3
Armada 7800 Family 6266/T/5000/D/M/1
Armada 7800 Family 6266/T/8000/D/0/1
Armada 7800 Family 6266/T/8000/D/0/3
Armada 7800 Family 6266/T/8000/D/M/1
Armada 7800 Family 6300/T/5000/V/M/1
Armada 7800 Family 6300/T/8000/V/0/1
Armada 7800 Family 6300/T/8000/V/0/3
Armada 7800 Family 6300/T/8000/V/M/1
Armada 7800 Family 6366/T/14.0/V/0/1
Armada 7800 Family 6366/T/14.0/V/0/3
Armada 7800 Family 6366/T/14.0/V/M/1
Armada 7800 Family 6366/T/14.0/V/M/3
Armada 7800 Family 6400/T14/14.0/V/0/1
Armada 7800 Family 6400/T14/14.0/V/0/3
Armada 7800 Family 6400/T14/14.0/V/M/1
Armada 7800 Family 6400/T14/14.0/V/M/3
Armada E500 Family All Models
Armada E500S Family All Models
Armada E700 Family All Models
Armada M300 Family All Models
Armada M700 Family All Models
Armada SB Family 5200/32/3.2/D
Armada SB Family 5200/32/3.2/DM
Armada SB Family 5233/32/4.0/DMT
Armada SB Family 5233/32/4.0/DT
Armada SB Family 5233/S/2100/D/0/1
Armada SB Family 5233/S/3200/D/M/2
Armada SB Family 6233/T/3200/D/0/1
Armada SB Family 6233/T/3200/D/M/2
Armada V300 Family All Models
Deskpro EN Series 6266
Deskpro EN Series 6300
Deskpro EN Series 6300A
Deskpro EN Series 6300C
Deskpro EN Series 6333
Deskpro EN Series 6333C
Deskpro EN Series 6350
Deskpro EN Series 6400
Deskpro EN Series 6400C
Deskpro EN Series 6450
Deskpro EN Series 6450+
Deskpro EN Series 6500
Deskpro EN Series C466/810
Deskpro EN Series C500/810
Deskpro EN Series C566 (na)
Deskpro EN Series C600
Deskpro EN Series P1.0GHz
Deskpro EN Series P550
Deskpro EN Series P600
Deskpro EN Series P600/820
Deskpro EN Series P650
Deskpro EN Series P667
Deskpro EN Series P667 (na)
Deskpro EN Series P667/820
Deskpro EN Series P700
Deskpro EN Series P733
Deskpro EN Series P733 (na)
Deskpro EN Series P733/820
Deskpro EN Series P800
Deskpro EN Series P866
Deskpro EN Series P933
Deskpro EN Series SFF 6300
Deskpro EN Series SFF 6300A
Deskpro EN Series SFF 6300C
Deskpro EN Series SFF 6333
Deskpro EN Series SFF 6333C
Deskpro EN Series SFF 6350
Deskpro EN Series SFF 6400
Deskpro EN Series SFF 6450
Deskpro EN Series SFF 6450+
Deskpro EN Series SFF 6500
Deskpro EN Series SFF C466/810
Deskpro EN Series SFF C500/810
Deskpro EN Series SFF C566 (SFF-na)
Deskpro EN Series SFF C600 (SFF)
Deskpro EN Series SFF Net PC 6300
Deskpro EN Series SFF Net PC 6400
Deskpro EN Series SFF P1.0GHz (SFF)
Deskpro EN Series SFF P1.0GHz (SFF-v)
Deskpro EN Series SFF P450+/810e
Deskpro EN Series SFF P500/810e
Deskpro EN Series SFF P533/810e
Deskpro EN Series SFF P550
Deskpro EN Series SFF P600
Deskpro EN Series SFF P600/810e
Deskpro EN Series SFF P600/820
Deskpro EN Series SFF P650
Deskpro EN Series SFF P667 (SFF)
Deskpro EN Series SFF P667 (SFF-na)
Deskpro EN Series SFF P667 (SFF-v)
Deskpro EN Series SFF P667/810e
Deskpro EN Series SFF P667/820
Deskpro EN Series SFF P700
Deskpro EN Series SFF P733 (SFF)
Deskpro EN Series SFF P733 (SFF-na)
Deskpro EN Series SFF P733 (SFF-v)
Deskpro EN Series SFF P733/820
Deskpro EN Series SFF P800 (SFF)
Deskpro EN Series SFF P800 (SFF-v)
Deskpro EN Series SFF P866 (SFF)
Deskpro EN Series SFF P866 (SFF-v)
Deskpro EN Series SFF P933 (SFF)
Deskpro EN Series SFF P933 (SFF-v)
Deskpro EP Series 6266
Deskpro EP Series 6266C
Deskpro EP Series 6300
Deskpro EP Series 6300A
Deskpro EP Series 6333
Deskpro EP Series 6333C
Deskpro EP Series 6350
Deskpro EP Series 6400
Deskpro EP Series 6400C
Deskpro EP Series 6450
Deskpro EP Series 6450+
Deskpro EP Series 6500
Deskpro EP Series a/C466/810e
Deskpro EP Series a/C500/810e
Deskpro EP Series a/P500E/810e
Deskpro EP Series a/P550E/810e
Deskpro EP Series a/P600E/810e
Deskpro EP Series a/P667E/810e
Deskpro EP Series a/P733E/810e
Deskpro EP Series C433/810
Deskpro EP Series C466/810
Deskpro EP Series C500/810
Deskpro EP Series P450+/810e
Deskpro EP Series P500/810e
Deskpro EP Series P533/810e
Deskpro EP Series P550
Deskpro EP Series P600
Deskpro EP Series P600/810e
Deskpro EP Series P650
Deskpro EP Series P667/810e
Deskpro EP Series P700
Deskpro EX 810e Microtower
Deskpro EX C566
Deskpro EX C600
Deskpro EX C633
Deskpro EX C667
Deskpro EX C700
Deskpro EX P1.0GHz
Deskpro EX P667
Deskpro EX P733
Deskpro EX P800
Deskpro EX P866
Deskpro EX P933
Deskpro EXS C566
Deskpro EXS C600
Deskpro EXS C633
Deskpro EXS C667
Deskpro EXS C700
Deskpro EXS P1.0GHz
Deskpro EXS P1.4GHz/850
Deskpro EXS P1.5GHz/850
Deskpro EXS P667
Deskpro EXS P733
Deskpro EXS P800
Deskpro EXS P866
Deskpro EXS P933
Deskpro EXS SF C1.1G/815e
Deskpro EXS SF C667/815e
Deskpro EXS SF C733/815e
Deskpro EXS SF P1.0G/815e
Deskpro EXS SF P800/815e
Deskpro SB Series 6266
Deskpro SB Series 6300
Deskpro SB Series 6333
Deskpro SB Series 6350
Deskpro SB Series 6400
Deskpro SB Series C566/i810e
Deskpro SB Series C600/i810e
Deskpro SB Series C600/i815
Deskpro SB Series C633/i810e
Deskpro SB Series C633/i815
Deskpro SB Series C700/i815
Deskpro SB Series P1.0/i815
Deskpro SB Series P667/i810e
Deskpro SB Series P700/i810e
Deskpro SB Series P733/i810e
Deskpro SB Series P733/i815
Deskpro SB Series P800/i810e
Deskpro SB Series P866/i810e
Deskpro SB Series P866/i815
Deskpro SB Series P933/i815
Deskpro Workstation 300 All Models
Deskpro Workstation AP230 All Models
Deskpro Workstation AP240 600/EB
Deskpro Workstation AP240 700
Deskpro Workstation AP240 733
Deskpro Workstation AP250 All Models
Evo D300 Convertible Minitower All Models
Evo D300 Desktop All Models
Evo D300 Slim Tower All Celeron Models
Evo D300 Slim Tower All Pentium 4 Models
Evo D300 Small Form Factor All Celeron Models
Evo D300 Small Form Factor All Pentium 4 Models
Evo D300s All Pentium 4 Models
Evo D300v All Celeron Models
Evo D300v All Pentium 4 Models
Evo D300v All Pentium III Models
Evo D310 Desktop All Models
Evo D310 Microtower All Models
Evo D310 Slim Tower All Models
Evo D500 Convertible Minitower All Models
Evo D500 Desktop All Models
Evo D500 Small Form Factor All Celeron Models
Evo D500 Small Form Factor All Pentium 4 Models
Evo D500 Ultra-slim Desktop All Celeron Models
Evo D510 Convertible Minitower All Models
Evo D510 Small Form Factor All Models
Evo D510 Ultra-slim Desktop All Models
Evo N1000v All Models
Evo N1005v All Models
Evo N110 All Models
Evo N115 All Models
Evo N150 All Models
Evo N160 All Models
Evo N180 All Models
Evo N200 All Models
Evo N400c All Models
Evo N410c All Models
Evo N600c All Models
Evo N610c All Models
Evo N800c All Models
Evo N800v All Models
Evo Workstation W4000 CMT All Models
Evo Workstation W4000 SFF All Models
Evo Workstation W4000 SFF DDR All Models
Evo Workstation W6000 All Models
Evo Workstation W8000 All Models
iPAQ C500/810e
iPAQ C700/815e
iPAQ C800/815e
iPAQ Legacy-Free C500/810e
iPAQ Legacy-Free C700/815e
iPAQ Legacy-Free C800/815e
iPAQ Legacy-Free P1.0/815e
iPAQ Legacy-Free P500/810e
iPAQ Legacy-Free P733/810e
iPAQ Legacy-Free P866/815e
iPAQ P1.0/815e
iPAQ P500/810e
iPAQ P733/810e
iPAQ P866/815e
Notebook 100 Series All Models
Professional Workstation 5000 All Models
Professional Workstation 5100 All Models
Professional Workstation 6000 All Models
Professional Workstation 8000 All Models
Professional Workstation AP200 All Models
Professional Workstation AP400 All Models
Professional Workstation AP500 All Models
Professional Workstation AP550 All Models
Professional Workstation SP700 All Models
Professional Workstation SP750 All Models
Professional Workstation XP1000 All Models
ProLiant 1600 All Models
ProLiant 1850R All Models
ProLiant 2500 All Models
ProLiant 3000 All Models
ProLiant 5500 All Models
ProLiant 6000 All Models
ProLiant 6400R All Models
ProLiant 6500 All Models
ProLiant 7000 All Models
ProLiant 8000 All Models
ProLiant 8500 All Models
ProLiant 8500 Data Center All Models
ProLiant 850R All Models
ProLiant CL1850 All Models
ProLiant CL380 All Models
ProLiant DL320 All Models
ProLiant DL360 (667-1266MHz)
ProLiant DL360 G2 (1400MHz+)
ProLiant DL380 (667-1000MHz)
ProLiant DL380 G2 (1133MHz+)
ProLiant DL580 (700-900MHz)
ProLiant DL580 G2 (1400MHz+)
ProLiant DL760 All Models
ProLiant ML330 (667-999MHz)
ProLiant ML330 G2 (1000MHz+)
ProLiant ML330e All Models
ProLiant ML350 (700MHz -1GHz)
ProLiant ML350 G2 (1133MHz+)
ProLiant ML370 (667-1000MHz)
ProLiant ML370 G2 (1133MHz+)
ProLiant ML530 (667-1000MHz)
ProLiant ML530 G2 (2.4GHz+)
ProLiant ML570 (667-1000MHz)
ProLiant ML750 All Models
Prosignia 340 6466C
Prosignia 340 6533C
Prosignia 340 6550
Prosignia 340 6600
ProSignia 500 All Models
Prosignia Family 120
Prosignia Family 122
Prosignia Family 124
Prosignia Family 140
Prosignia Family 142
Prosignia Family 144
Prosignia Family 150
Prosignia Family 160
Prosignia Family 161
Prosignia Family 162
Prosignia Family 165
Prosignia Family 170
Prosignia Family 190
Prosignia Server 740 All Models
SCSI Hard Drives All Models
Tape Drives All Models
Tape Library All Models
TaskSmart C-Series All Models
TaskSmart N-Series All Models
OPERATING SYSTEM(S):
Microsoft Windows 95
Microsoft Windows 98
Microsoft Windows 2000
Microsoft Windows Millennium Edition (ME)
Microsoft Windows XP 32-bit Personal
Microsoft Windows XP 32-bit Professional
LANGUAGE(S):
Brazilian Portuguese
Danish
Finnish
French
German
Italian
Latin American Spanish
Dutch
Norwegian
Swedish
US English
FIXES:
- Added logo and information changes to Hewlett Packard
- Added support for Portable Batteries testing
- Updated the "Board ID" text to "System Board ID"
- Corrected the problem where the Diagnostics Graphics tab disappears after
closing Remote Diagnostics
- Added some missing localization strings.
- Corrected the problem where the system took long time to cancel the 'Drive
Protection System Test'
- Corrected problem where the Wave Record Test did not work properly on some
systems
- Corrected problem where a wrong translation causes duplicate entries in Compaq
Information Center
- Corrected Hard Drive DPS Self-Test missing
HOW TO USE:
1. Download the SoftPaq to a directory on your hard drive. The file downloaded is a
self-extracting executable with a filename based on the SoftPaq Number above.
2. Execute the downloaded file and follow the on-screen instructions.
To create the four optional installation diskettes, run MAKEDISK.BAT and follow on-screen
instructions.
3. To install Interactively:
a) Delete all previous versions of Diagnostics for Windows 1.xx. Since the DFW 1.xx is
a 16-bit application that does not have an uninstall, simply delete the
C:\WINDOWS\CPQDIAG directory.
b) Remove all previous versions of Diagnostics for Windows 2.xx.
- Select Start, Settings, Control Panel
- Select Add/Remove Programs
- Select Diagnostics for Windows and "Add/Remove"
- delete the C:\WINDOWS\CPQDIAG directory if it still exists
c) Install this version of Diagnostics for Windows
- Insert diskette #1 into drive A: if installing from optional diskettes
- Run A:\SETUP.EXE or \SETUP.EXE where is directory from step 2
- Select Next
- Select Finish
4. After the installation is completed, you may delete the directory created in step 2 if
you wish.
Copyright (c) 2002 Compaq Information Technologies Group, L.P.
Compaq and the Compaq logo are trademarks of Compaq Information Technologies Group, L.P.
in the U.S. and other countries.
All other product names mentioned herein may be trademarks of their respective companies.